John Tasker House Surgery, Dunmow: patient reviews and CQC rating
John Tasker House Surgery is a GP practice in Dunmow with 14,794 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 8.0 full-time-equivalent qualified GPs, or 1,849 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about John Tasker House Surgery
Its best result against England is the share who said their needs were met at their last appointment: 97%, above the England figure of 90%. Its weakest is the share who found it easy to get through to the practice by phone: 20%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 7 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 3 practices in Dunmow with 50 or more responses. 20% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (59%). 104 patients answered the survey (response rate 30%).
| Survey question | John Tasker House Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 65% | 74% | 77% |
| Easy to contact by phone | 20% | 50% | 57% |
| Easy to contact via the website | 41% | 56% | 58% |
| Easy to contact via the NHS App | 39% | 51% | 54% |
| Reception team helpful | 71% | 83% | 85% |
| Last contact good | 56% | 70% | 73% |
| Wait for appointment about right | 55% | 70% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 86% | 83% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 97% | 89% | 90% |
CQC's overall rating for John Tasker House Surgery is Good, published in February 2020. One key question is rated differently: Effective Requires Improvement. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
14,794 patients were registered at John Tasker House Surgery in September 2026, up 2.1% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 8.0 full-time-equivalent qualified GPs, there are 1,849 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 2.8 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.9 | 11.5 |
| August 2024 | 8.3 | 11.2 |
| August 2025 | 8.3 | 11.7 |
| August 2026 | 8.0 | 11.1 |
From June 2026 to August 2026 the practice recorded 7,966 appointments a month, or 538 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 62% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | John Tasker House Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 480 | 510 |
| Face to face | 56% | 69% | 63% |
| Same day as booked | 62% | 45% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), a learning disability (0.3% against 0.6%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 10.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Cancer | All ages | 4.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
John Tasker House Surgery, John Tasker House, 56 New Street, Dunmow, CM6 1BH. Phone: 01371 872121. Website: www.jth.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Peter Linn | 0.2 km | 84% |
| Thaxted Surgery | 9.6 km | 97% |
| Peacock Surgery | 11.7 km | 85% |
| Little Waltham & Great Notley Surgeries | 12.1 km | 85% |
| Blandford Medical Centre | 12.2 km | 69% |
- Dr Peter Linn (84% overall experience good)
- Peacock Surgery (85% overall experience good)
- The Eden Surgeries (72% overall experience good)
How do patients rate John Tasker House Surgery?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of John Tasker House Surgery as good, below the England figure of 77%. 20% found it easy to get through by phone.
How many patients are registered at John Tasker House Surgery?
14,794 patients were registered in September 2026, up 2.1% on a year earlier.
What is John Tasker House Surgery's CQC rating?
Good overall, published in February 2020.
How many GPs does John Tasker House Surgery have?
8.0 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,849 patients per GP against 2,171 across England.
Are appointments at John Tasker House Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is John Tasker House Surgery's phone number?
01371 872121.