Station Road Surgery, Sowerby Bridge: patient reviews and CQC rating

Station Road Surgery is a GP practice in Sowerby Bridge with 10,111 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 3.8 full-time-equivalent qualified GPs, or 2,642 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Station Road Surgery

Its best result against England is the share who found it easy to contact the practice through its website: 69%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 36%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.

46% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (68%). 109 patients answered the survey (response rate 28%).

Survey questionStation Road SurgeryWest YorkshireEngland
Overall experience good61%76%77%
Easy to contact by phone46%53%57%
Easy to contact via the website69%54%58%
Easy to contact via the NHS App36%52%54%
Reception team helpful73%84%85%
Last contact good58%70%73%
Wait for appointment about right70%70%69%
Listened to well82%87%87%
Treated with care and concern79%85%86%
Confidence and trust in the clinician88%92%93%
Needs met88%90%90%

In the Friends and Family Test for July 2026, 89% of 35 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Station Road Surgery is Good, published in September 2023. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

10,111 patients were registered at Station Road Surgery in September 2026, down 1.5% on a year earlier (England: down 1.1%).

18% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,642 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.8 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20233.78.2
August 20243.79.4
August 20253.810.4
August 20263.810.2

From June 2026 to August 2026 the practice recorded 8,388 appointments a month, or 830 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 60% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureStation Road SurgeryWest YorkshireEngland
Appointments per 1,000 patients a month830579510
Face to face48%66%63%
Same day as booked60%45%45%
More than 28 days after booking4%7%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), depression (22.7% against 14.3%) and a learning disability (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 78.8 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs22.7%14.3%
High blood pressureAll ages17.3%15.2%
Asthma6+ yrs9.1%6.6%
Diabetes17+ yrs9.0%7.9%
Chronic kidney disease18+ yrs5.3%4.6%
CancerAll ages3.4%3.8%
Coronary heart diseaseAll ages3.4%3.0%
COPDAll ages2.8%1.9%
Atrial fibrillationAll ages2.2%2.2%
Stroke and TIAAll ages2.1%1.9%
Osteoporosis50+ yrs2.0%1.2%
Serious mental illnessAll ages1.4%1.0%
Heart failureAll ages1.4%1.1%
Epilepsy18+ yrs1.2%0.8%
Learning disabilityAll ages0.9%0.6%
Peripheral arterial diseaseAll ages0.8%0.6%
Rheumatoid arthritis16+ yrs0.8%0.8%
DementiaAll ages0.6%0.8%
Palliative careAll ages0.4%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2570.4%72.9%
Breast cancer screening (women aged 53 to 70)2024/2565.6%72.2%
Cervical screening (women aged 25 to 49)2023/2480.4%67.5%
Cervical screening (women aged 50 to 64)2023/2475.0%74.9%

77% of the practice's patients live in the HX6 postcode district, followed by HX2 (16%), HX3 (4%) and HX1 (1%). 100% live in Calderdale, the council area the practice is in.

Postcode districtRegistered patientsShare
HX67,82677%
HX21,60616%
HX33914%
HX11401%

Station Road Surgery, Station Road, Sowerby Bridge, HX6 3AB. Phone: 01422 410433. Website: www.stationsurgery.co.uk.

Nearby practiceDistanceOverall experience good
Spring Hall Medical Practice1.9 km58%
King Cross Practice2.2 km87%
The Plane Trees Group Practice2.8 km83%
The Boulevard Medical Practice3.0 km72%
Lister Lane Surgery3.4 km63%

How do patients rate Station Road Surgery?

In the 2026 GP Patient Survey, 61% of patients described their overall experience of Station Road Surgery as good, below the England figure of 77%. 46% found it easy to get through by phone.

How many patients are registered at Station Road Surgery?

10,111 patients were registered in September 2026, down 1.5% on a year earlier.

What is Station Road Surgery's CQC rating?

Good overall, published in September 2023.

How many GPs does Station Road Surgery have?

3.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,642 patients per GP against 2,171 across England.

Are appointments at Station Road Surgery face to face?

48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Station Road Surgery's phone number?

01422 410433.

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Cite this page

<a href="https://localgps.co.uk/sowerby-bridge/station-road-surgery">https://localgps.co.uk/sowerby-bridge/station-road-surgery</a>