King Cross Practice, Halifax: patient reviews and CQC rating
King Cross Practice is a GP practice in Halifax with 8,612 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 5.3 full-time-equivalent qualified GPs, or 1,626 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about King Cross Practice
Its best result against England is the share who described their overall experience of the practice as good: 87%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 37%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 10 practices in Halifax with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (82%). 92 patients answered the survey (response rate 27%).
| Survey question | King Cross Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 87% | 76% | 77% |
| Easy to contact by phone | 36% | 53% | 57% |
| Easy to contact via the website | 37% | 54% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 72% | 70% | 73% |
| Wait for appointment about right | 66% | 70% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 375 responses rated the practice good or very good (England: 92%).
CQC's overall rating for King Cross Practice is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,612 patients were registered at King Cross Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,626 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.7 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 4.3 |
| August 2024 | 4.9 | 4.9 |
| August 2025 | 4.9 | 4.9 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 3,866 appointments a month, or 449 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 43% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | King Cross Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 579 | 510 |
| Face to face | 79% | 66% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%), stroke or TIA (2.5% against 1.9%) and diabetes (9.8% against 7.9%). The practice's patients live in areas with an average deprivation score of 33.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 14.4% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
King Cross Practice, King Cross Surgery, 199 King Cross Road, King Cross, Halifax, HX1 3LW. Phone: 01422 230730. Website: www.kingcrosssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Boulevard Medical Practice | 0.8 km | 72% |
| Spring Hall Medical Practice | 1.1 km | 58% |
| Lister Lane Surgery | 1.3 km | 63% |
| Woodside Surgery | 1.9 km | 67% |
| The Plane Trees Group Practice | 1.9 km | 83% |
- Spring Hall Medical Practice (58% overall experience good)
- The Boulevard Medical Practice (72% overall experience good)
How do patients rate King Cross Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of King Cross Practice as good, above the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at King Cross Practice?
8,612 patients were registered in September 2026, down 0.7% on a year earlier.
What is King Cross Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does King Cross Practice have?
5.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,626 patients per GP against 2,171 across England.
Are appointments at King Cross Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is King Cross Practice's phone number?
01422 230730.