The Plane Trees Group Practice, Halifax: patient reviews and CQC rating
The Plane Trees Group Practice is a GP practice in Halifax with 9,317 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 4.8 full-time-equivalent qualified GPs, or 1,948 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Plane Trees Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 44%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 10 practices in Halifax with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (86%). 122 patients answered the survey (response rate 29%).
| Survey question | The Plane Trees Group Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 83% | 76% | 77% |
| Easy to contact by phone | 74% | 53% | 57% |
| Easy to contact via the website | 44% | 54% | 58% |
| Easy to contact via the NHS App | 62% | 52% | 54% |
| Reception team helpful | 90% | 84% | 85% |
| Last contact good | 81% | 70% | 73% |
| Wait for appointment about right | 86% | 70% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 89% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 276 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Plane Trees Group Practice is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (February 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,317 patients were registered at The Plane Trees Group Practice in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,948 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.1 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 4.7 |
| August 2024 | 4.7 | 5.5 |
| August 2025 | 4.7 | 5.3 |
| August 2026 | 4.8 | 5.4 |
From June 2026 to August 2026 the practice recorded 4,440 appointments a month, or 477 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Plane Trees Group Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 477 | 579 | 510 |
| Face to face | 61% | 66% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), depression (24.8% against 14.3%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 34.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.8% | 14.3% |
| High blood pressure | All ages | 19.7% | 15.2% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.6% | 1.9% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
The Plane Trees Group Practice, 51 Sandbeds Road, Pellon, Halifax, HX2 0QL. Phone: 01422 330860. Website: www.planetreesgrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Spring Hall Medical Practice | 1.0 km | 58% |
| Beechwood Medical Centre | 1.7 km | 75% |
| Woodside Surgery | 1.8 km | 67% |
| King Cross Practice | 1.9 km | 87% |
| Lister Lane Surgery | 2.1 km | 63% |
- Beechwood Medical Centre (75% overall experience good)
- Keighley Road Surgery (47% overall experience good)
- Woodside Surgery (67% overall experience good)
How do patients rate The Plane Trees Group Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of The Plane Trees Group Practice as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at The Plane Trees Group Practice?
9,317 patients were registered in September 2026, up 0.1% on a year earlier.
What is The Plane Trees Group Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does The Plane Trees Group Practice have?
4.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,948 patients per GP against 2,171 across England.
Are appointments at The Plane Trees Group Practice face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Plane Trees Group Practice's phone number?
01422 330860.