Stainland Road Medical Centre, Halifax: patient reviews and CQC rating
Stainland Road Medical Centre is a GP practice in Halifax with 11,517 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 4.2 full-time-equivalent qualified GPs, or 2,760 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stainland Road Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 36%, against 54% across England. With 98 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 5th of the 10 practices in Halifax with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (89%). 98 patients answered the survey (response rate 32%).
| Survey question | Stainland Road Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 61% | 53% | 57% |
| Easy to contact via the website | 44% | 54% | 58% |
| Easy to contact via the NHS App | 36% | 52% | 54% |
| Reception team helpful | 84% | 84% | 85% |
| Last contact good | 67% | 70% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 89% of 63 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stainland Road Medical Centre is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,517 patients were registered at Stainland Road Medical Centre in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,760 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 4.8 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 11.6 |
| August 2024 | 5.6 | 10.5 |
| August 2025 | 4.8 | 13.9 |
| August 2026 | 4.2 | 12.4 |
From June 2026 to August 2026 the practice recorded 6,112 appointments a month, or 531 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 33% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Stainland Road Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 531 | 579 | 510 |
| Face to face | 69% | 66% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 15% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.7% against 1.1%), palliative or supportive care needs (0.8% against 0.6%) and depression (18.1% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 17.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.1% | 14.3% |
| High blood pressure | All ages | 17.5% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.7% | 74.9% |
Stainland Road Medical Centre, 70 Stainland Road, Greetland, Halifax, HX4 8BD. Phone: 01422 374109. Website: www.stainlandroadmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bankfield Surgery | 1.5 km | 75% |
| The Nook Surgery | 3.3 km | 59% |
| Lindley Village Surgery | 3.4 km | 75% |
| The Boulevard Medical Practice | 3.6 km | 72% |
| King Cross Practice | 3.6 km | 87% |
- Bankfield Surgery (75% overall experience good)
- Brig Royd Surgery (92% overall experience good)
- Station Road Surgery (61% overall experience good)
How do patients rate Stainland Road Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Stainland Road Medical Centre as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Stainland Road Medical Centre?
11,517 patients were registered in September 2026, down 0.1% on a year earlier.
What is Stainland Road Medical Centre's CQC rating?
Good overall, published in November 2019.
How many GPs does Stainland Road Medical Centre have?
4.2 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,760 patients per GP against 2,171 across England.
Are appointments at Stainland Road Medical Centre face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stainland Road Medical Centre's phone number?
01422 374109.