Woodside Surgery, Halifax: patient reviews and CQC rating
Woodside Surgery is a GP practice in Halifax with 7,700 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2023. It has 2.0 full-time-equivalent qualified GPs, or 3,876 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodside Surgery
Its best result against England is the share who said they were treated with care and concern: 87%, against 86% across England. Its weakest is the share who found the reception and administrative team helpful: 71%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 7th of the 10 practices in Halifax with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 23 points higher than in 2025 (44%). 91 patients answered the survey (response rate 21%).
| Survey question | Woodside Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 67% | 76% | 77% |
| Easy to contact by phone | 58% | 53% | 57% |
| Easy to contact via the website | 50% | 54% | 58% |
| Easy to contact via the NHS App | 46% | 52% | 54% |
| Reception team helpful | 71% | 84% | 85% |
| Last contact good | 71% | 70% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 83% | 90% | 90% |
CQC's overall rating for Woodside Surgery is Good, published in July 2023. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,700 patients were registered at Woodside Surgery in September 2026, down 5.8% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,876 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 4,856 appointments a month, or 631 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 53% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Woodside Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 631 | 579 | 510 |
| Face to face | 47% | 66% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), COPD (3.1% against 1.9%) and depression (21.7% against 14.3%). It has a lower share for osteoporosis (0.0% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and chronic kidney disease (3.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 41.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% |
| High blood pressure | All ages | 13.7% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| COPD | All ages | 3.1% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.9% | 3.8% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.3% | 74.9% |
Woodside Surgery, Woodside Road, Boothtown, Halifax, HX3 6EL. Phone: 01422 557711. Website: www.caritasGP.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lister Lane Surgery | 0.9 km | 63% |
| The Boulevard Medical Practice | 1.4 km | 72% |
| Beechwood Medical Centre | 1.7 km | 75% |
| The Plane Trees Group Practice | 1.8 km | 83% |
| King Cross Practice | 1.9 km | 87% |
- Beechwood Medical Centre (75% overall experience good)
- Keighley Road Surgery (47% overall experience good)
- The Plane Trees Group Practice (83% overall experience good)
How do patients rate Woodside Surgery?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Woodside Surgery as good, below the England figure of 77%. 58% found it easy to get through by phone.
How many patients are registered at Woodside Surgery?
7,700 patients were registered in September 2026, down 5.8% on a year earlier.
What is Woodside Surgery's CQC rating?
Good overall, published in July 2023.
How many GPs does Woodside Surgery have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,876 patients per GP against 2,171 across England.
Are appointments at Woodside Surgery face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodside Surgery's phone number?
01422 557711.