The Gate Surgery, Rotherham: patient reviews and CQC rating
The Gate Surgery is a GP practice in Rotherham with 10,090 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2017. It has 3.9 full-time-equivalent qualified GPs, or 2,601 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Gate Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 9th of the 28 practices in Rotherham with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (81%). 103 patients answered the survey (response rate 17%).
| Survey question | The Gate Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 83% | 77% | 77% |
| Easy to contact by phone | 80% | 54% | 57% |
| Easy to contact via the website | 69% | 55% | 58% |
| Easy to contact via the NHS App | 75% | 56% | 54% |
| Reception team helpful | 87% | 85% | 85% |
| Last contact good | 83% | 72% | 73% |
| Wait for appointment about right | 77% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 233 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Gate Surgery is Outstanding, published in June 2017. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. Its previous overall rating was Good (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
10,090 patients were registered at The Gate Surgery in September 2026, down 1.7% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,601 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 5.1 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 3.2 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 4,983 appointments a month, or 494 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 35% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | The Gate Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 494 | 560 | 510 |
| Face to face | 81% | 65% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 11% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%) and serious mental illness (1.4% against 1.0%). It has a lower share for chronic kidney disease (0.9% against 4.6%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 46.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.1% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Cancer | All ages | 2.0% | 3.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Chronic kidney disease | 18+ yrs | 0.9% | 4.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.9% | 74.9% |
The Gate Surgery, Chatham Street, Rotherham, S65 1DJ. Phone: 01709 373371.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clifton Medical Centre | 0.0 km | 60% |
| St Ann's Medical Centre | 0.0 km | 84% |
| York Road Surgery | 0.6 km | 85% |
| Shakespeare Road PMS | 1.3 km | 73% |
| Woodstock Bower Surgery | 1.7 km | 79% |
- Brinsworth & Whiston Medical Centres (74% overall experience good)
- Stag Medical Centre (78% overall experience good)
- Thorpe Hesley Surgery (78% overall experience good)
- Treeton Medical Centre (88% overall experience good)
How do patients rate The Gate Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of The Gate Surgery as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at The Gate Surgery?
10,090 patients were registered in September 2026, down 1.7% on a year earlier.
What is The Gate Surgery's CQC rating?
Outstanding overall, published in June 2017.
How many GPs does The Gate Surgery have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,601 patients per GP against 2,171 across England.
Are appointments at The Gate Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Gate Surgery's phone number?
01709 373371.