St Ann's Medical Centre, Rotherham: patient reviews and CQC rating
St Ann's Medical Centre is a GP practice in Rotherham with 18,743 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in May 2020. It has 10.4 full-time-equivalent qualified GPs, or 1,800 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Ann's Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 8th of the 28 practices in Rotherham with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (82%). 112 patients answered the survey (response rate 23%).
| Survey question | St Ann's Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 77% | 77% |
| Easy to contact by phone | 75% | 54% | 57% |
| Easy to contact via the website | 59% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 97% | 85% | 85% |
| Last contact good | 79% | 72% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 475 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St Ann's Medical Centre is Good, published in May 2020. All 5 key questions are rated Good. It held the same rating in the report before (February 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,743 patients were registered at St Ann's Medical Centre in September 2026, down 1.6% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 10.4 full-time-equivalent qualified GPs, there are 1,800 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 5.4 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.7 | 13.1 |
| August 2024 | 10.1 | 15.7 |
| August 2025 | 11.4 | 15.0 |
| August 2026 | 10.4 | 13.6 |
From June 2026 to August 2026 the practice recorded 12,352 appointments a month, or 659 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 37% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
28% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | St Ann's Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 659 | 560 | 510 |
| Face to face | 88% | 65% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.4% against 1.9%), dementia (1.4% against 0.8%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 44.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 16.4% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| COPD | All ages | 4.4% | 1.9% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Dementia | All ages | 1.4% | 0.8% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.7% | 74.9% |
St Ann's Medical Centre, Rotherham Health Village, Rotherham, S65 1DA. Phone: 01709 375500. Website: www.stannsmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clifton Medical Centre | 0.0 km | 60% |
| The Gate Surgery | 0.0 km | 83% |
| York Road Surgery | 0.6 km | 85% |
| Shakespeare Road PMS | 1.3 km | 73% |
| Woodstock Bower Surgery | 1.7 km | 79% |
- Clifton Medical Centre (60% overall experience good)
- Dr Polkinghorn and Partners (79% overall experience good)
How do patients rate St Ann's Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of St Ann's Medical Centre as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at St Ann's Medical Centre?
18,743 patients were registered in September 2026, down 1.6% on a year earlier.
What is St Ann's Medical Centre's CQC rating?
Good overall, published in May 2020.
How many GPs does St Ann's Medical Centre have?
10.4 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 1,800 patients per GP against 2,171 across England.
Are appointments at St Ann's Medical Centre face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Ann's Medical Centre's phone number?
01709 375500.