Brinsworth & Whiston Medical Centres, Rotherham: patient reviews and CQC rating
Brinsworth & Whiston Medical Centres is a GP practice in Rotherham with 10,748 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 3.8 full-time-equivalent qualified GPs, or 2,848 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brinsworth & Whiston Medical Centres
Its best result against England is the share who found it easy to contact the practice through its website: 64%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 46%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 21st of the 28 practices in Rotherham with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (78%). 115 patients answered the survey (response rate 25%).
| Survey question | Brinsworth & Whiston Medical Centres | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 77% | 77% |
| Easy to contact by phone | 46% | 54% | 57% |
| Easy to contact via the website | 64% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 70% | 72% | 73% |
| Wait for appointment about right | 60% | 70% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 406 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brinsworth & Whiston Medical Centres is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,748 patients were registered at Brinsworth & Whiston Medical Centres in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,848 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 0.9 nurses and 4.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 10.6 |
| August 2024 | 4.7 | 10.0 |
| August 2025 | 4.1 | 8.4 |
| August 2026 | 3.8 | 8.6 |
From June 2026 to August 2026 the practice recorded 5,812 appointments a month, or 541 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 42% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Brinsworth & Whiston Medical Centres | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 541 | 560 | 510 |
| Face to face | 73% | 65% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.9% against 14.3%) and coronary heart disease (3.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.9% | 14.3% |
| High blood pressure | All ages | 16.2% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
Brinsworth & Whiston Medical Centres, 171 Bawtry Road, Brinsworth, Rotherham, S60 5ND. Phone: 01709 828806. Website: www.brinsworthmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Ndubisi Moses Okorie | 1.2 km | 77% |
| Woodstock Bower Surgery | 2.6 km | 79% |
| Doctors Coskery, Maher & Oliver | 2.7 km | 78% |
| North Darnall Health Centre | 2.9 km | 58% |
| Treeton Medical Centre | 3.1 km | 88% |
- Stag Medical Centre (78% overall experience good)
- The Gate Surgery (83% overall experience good)
- Thorpe Hesley Surgery (78% overall experience good)
- Treeton Medical Centre (88% overall experience good)
How do patients rate Brinsworth & Whiston Medical Centres?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Brinsworth & Whiston Medical Centres as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at Brinsworth & Whiston Medical Centres?
10,748 patients were registered in September 2026, up 0.4% on a year earlier.
What is Brinsworth & Whiston Medical Centres's CQC rating?
Good overall, published in May 2017.
How many GPs does Brinsworth & Whiston Medical Centres have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,848 patients per GP against 2,171 across England.
Are appointments at Brinsworth & Whiston Medical Centres face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brinsworth & Whiston Medical Centres's phone number?
01709 828806.