Dr. C.P.M. Lewis & Partners, Rayleigh: patient reviews and CQC rating
Dr. C.P.M. Lewis & Partners is a GP practice in Rayleigh with 20,856 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 20.1 full-time-equivalent qualified GPs, or 1,035 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr. C.P.M. Lewis & Partners
Its best result against England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 31%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 1st of the 4 practices in Rayleigh with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (70%). 100 patients answered the survey (response rate 32%).
| Survey question | Dr. C.P.M. Lewis & Partners | Essex | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 31% | 50% | 57% |
| Easy to contact via the website | 55% | 56% | 58% |
| Easy to contact via the NHS App | 50% | 51% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 68% | 70% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 86% | 84% | 87% |
| Treated with care and concern | 88% | 83% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 272 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr. C.P.M. Lewis & Partners is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,856 patients were registered at Dr. C.P.M. Lewis & Partners in September 2026, up 0.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 20.1 full-time-equivalent qualified GPs, there are 1,035 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 2.9 nurses and 5.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 22.1 | 28.8 |
| August 2024 | 18.2 | 21.4 |
| August 2025 | 16.1 | 20.2 |
| August 2026 | 20.1 | 26.0 |
From June 2026 to August 2026 the practice recorded 11,554 appointments a month, or 554 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 39% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr. C.P.M. Lewis & Partners | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 554 | 480 | 510 |
| Face to face | 60% | 69% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.6% against 0.8%), palliative or supportive care needs (1.0% against 0.6%) and atrial fibrillation (2.8% against 2.2%). It has a lower share for osteoporosis (0.4% against 1.2%), chronic kidney disease (2.7% against 4.6%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 8.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.6% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.6% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Palliative care | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Dr. C.P.M. Lewis & Partners, 57 Eastwood Road, Rayleigh, SS6 7JF. Phone: 01268 209309. Website: www.audleymills.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ramanathan Surgery | 1.1 km | 61% |
| Dr Andra Jayaweera | 2.0 km | 76% |
| Grace House Surgery | 2.4 km | 78% |
| The Hollies Surgery | 3.3 km | 42% |
| Dr Mahmud & Partners | 3.8 km | 71% |
- Conner and Partners (94% overall experience good)
- Dr Andra Jayaweera (76% overall experience good)
- Dr Mahmud & Partners (71% overall experience good)
- Greensward Surgery (86% overall experience good)
- Ramanathan Surgery (61% overall experience good)
How do patients rate Dr. C.P.M. Lewis & Partners?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Dr. C.P.M. Lewis & Partners as good, against 77% across England. 31% found it easy to get through by phone.
How many patients are registered at Dr. C.P.M. Lewis & Partners?
20,856 patients were registered in September 2026, up 0.9% on a year earlier.
What is Dr. C.P.M. Lewis & Partners's CQC rating?
Good overall, published in March 2016.
How many GPs does Dr. C.P.M. Lewis & Partners have?
20.1 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 1,035 patients per GP against 2,171 across England.
Are appointments at Dr. C.P.M. Lewis & Partners face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr. C.P.M. Lewis & Partners's phone number?
01268 209309.