Ramanathan Surgery, Rayleigh: patient reviews and CQC rating
Ramanathan Surgery is a GP practice in Rayleigh with 4,252 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 2.4 full-time-equivalent qualified GPs, or 1,761 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ramanathan Surgery
Its result closest to England is the share who said their needs were met at their last appointment: 84%, below the England figure of 90%. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 4th of the 4 practices in Rayleigh with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 21 points lower than in 2025 (82%). 115 patients answered the survey (response rate 28%).
| Survey question | Ramanathan Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 61% | 74% | 77% |
| Easy to contact by phone | 44% | 50% | 57% |
| Easy to contact via the website | 38% | 56% | 58% |
| Easy to contact via the NHS App | 36% | 51% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 53% | 70% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 75% | 84% | 87% |
| Treated with care and concern | 71% | 83% | 86% |
| Confidence and trust in the clinician | 81% | 91% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ramanathan Surgery is Good, published in February 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,252 patients were registered at Ramanathan Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 1,761 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 0.3 nurses and 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 1,570 appointments a month, or 369 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 67% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Ramanathan Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 369 | 480 | 510 |
| Face to face | 50% | 69% | 63% |
| Same day as booked | 67% | 45% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), a learning disability (0.2% against 0.6%) and stroke or TIA (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.4 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Depression | 18+ yrs | 8.8% | 14.3% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Palliative care | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.1% | 74.9% |
Ramanathan Surgery, 83 London Road, Rayleigh, SS6 9HR. Phone: 01268 784003.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr. C.P.M. Lewis & Partners | 1.1 km | 77% |
| Dr Andra Jayaweera | 1.1 km | 76% |
| Grace House Surgery | 2.8 km | 78% |
| Conner and Partners | 3.6 km | 94% |
| Dr Mahmud & Partners | 4.1 km | 71% |
- Conner and Partners (94% overall experience good)
- Dr Andra Jayaweera (76% overall experience good)
- Dr Mahmud & Partners (71% overall experience good)
- Dr. C.P.M. Lewis & Partners (77% overall experience good)
- Greensward Surgery (86% overall experience good)
How do patients rate Ramanathan Surgery?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of Ramanathan Surgery as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Ramanathan Surgery?
4,252 patients were registered in September 2026, down 1.4% on a year earlier.
What is Ramanathan Surgery's CQC rating?
Good overall, published in February 2018.
How many GPs does Ramanathan Surgery have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,761 patients per GP against 2,171 across England.
Are appointments at Ramanathan Surgery face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ramanathan Surgery's phone number?
01268 784003.