Petworth Surgery, Petworth: patient reviews and CQC rating
Petworth Surgery is a GP practice in Petworth with 5,974 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 4.5 full-time-equivalent qualified GPs, or 1,341 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Petworth Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 83%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
61% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (83%). 111 patients answered the survey (response rate 34%).
| Survey question | Petworth Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 61% | 55% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 83% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Petworth Surgery is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,974 patients were registered at Petworth Surgery in September 2026, down 1.3% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,341 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.6 nurses and 5.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 12.7 |
| August 2024 | 3.8 | 6.5 |
| August 2025 | 4.3 | 5.2 |
| August 2026 | 4.5 | 6.6 |
From June 2026 to August 2026 the practice recorded 3,459 appointments a month, or 579 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 43% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Petworth Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 579 | 521 | 510 |
| Face to face | 60% | 58% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.9% against 0.8%), heart failure (2.2% against 1.1%) and atrial fibrillation (4.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 18.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.9 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Depression | 18+ yrs | 13.5% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 6.3% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 2.2% | 1.1% |
| Dementia | All ages | 1.9% | 0.8% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.5% | 74.9% |
Petworth Surgery, Grove Street, Petworth, GU28 0LP. Phone: 01798 342248. Website: www.petworthsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pulborough Medical Group | 7.3 km | 89% |
| Riverbank Medical Centre | 9.1 km | 96% |
| Loxwood Medical Practice | 11.8 km | 93% |
| Billingshurst Surgery | 12.2 km | 81% |
| Glebe Surgery | 12.7 km | 92% |
- Loxwood Medical Practice (93% overall experience good)
- Pulborough Medical Group (89% overall experience good)
- Riverbank Medical Centre (96% overall experience good)
How do patients rate Petworth Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Petworth Surgery as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Petworth Surgery?
5,974 patients were registered in September 2026, down 1.3% on a year earlier.
What is Petworth Surgery's CQC rating?
Good overall, published in February 2017.
How many GPs does Petworth Surgery have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,341 patients per GP against 2,171 across England.
Are appointments at Petworth Surgery face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Petworth Surgery's phone number?
01798 342248.