Welwyn Garden City A PCN: primary care network practices and patient survey
Welwyn Garden City A PCN is a primary care network of 3 GP practices with 42,809 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,432 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Welwyn Garden City A PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Ephedra Healthcare to 75% at The Garden City Practice, with a median of 61% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Ephedra Healthcare has the highest share finding it easy to get through by phone (46%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Garden City Practice | 12,691 | 75% | 45% | Requires improvement | 2,974 |
| Peartree Surgery | 20,707 | 61% | 39% | Good | 2,297 |
| Ephedra Healthcare | 9,411 | 61% | 46% | Good | 2,178 |
Results for the network as a whole, from 439 responses, against Central East and England.
| Survey question | Welwyn Garden City A PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 70% | 75% | 77% |
| Easy to contact by phone | 42% | 52% | 57% |
| Easy to contact via the website | 51% | 60% | 58% |
| Easy to contact via the NHS App | 47% | 52% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 65% | 71% | 73% |
| Wait for appointment about right | 64% | 69% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 2,432 registered patients per full-time-equivalent qualified GP in Welwyn Garden City A PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 401 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Welwyn Garden City A PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,432 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 401 | 521 | 510 |
| Face-to-face appointments | 74% | 62% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 15% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Welwyn Garden City A PCN is palliative care (1.1% against 0.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Welwyn Garden City A PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.4% | 14.3% | 4,494 |
| High blood pressure | All ages | 13.1% | 15.2% | 5,709 |
| Diabetes | 17+ yrs | 6.7% | 7.9% | 2,306 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 2,572 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 1,043 |
| Cancer | All ages | 3.0% | 3.8% | 1,315 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 916 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 789 |
| COPD | All ages | 1.5% | 1.9% | 652 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 652 |
| Serious mental illness | All ages | 1.1% | 1.0% | 475 |
| Palliative care | All ages | 1.1% | 0.6% | 468 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 286 |
| Heart failure | All ages | 0.7% | 1.1% | 323 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 234 |
| Learning disability | All ages | 0.6% | 0.6% | 280 |
| Dementia | All ages | 0.5% | 0.8% | 231 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 156 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 35 |
- Broxbourne Alliance PCN (4 practices)
- Cam Medical PCN (3 practices)
- Cambridge City 4 PCN (6 practices)
- Cambridge City PCN (6 practices)
- Hatfield PCN (4 practices)
- Meridian PCN (6 practices)
- Welwyn Allied PCN (2 practices)
- Wisbech PCN (4 practices)
Which practices are in Welwyn Garden City A PCN?
Ephedra Healthcare, Peartree Surgery and The Garden City Practice.
How do patients rate Welwyn Garden City A PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Welwyn Garden City A PCN cover?
42,809 registered patients across 3 practices in September 2026.
How many patients per GP does Welwyn Garden City A PCN have?
2,432 per full-time-equivalent qualified GP, against 2,171 across England.