Torridge PCN: primary care network practices and patient survey
Torridge PCN is a primary care network of 6 GP practices with 53,388 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,633 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Torridge PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at Bideford Medical Centre to 97% at The Wooda Surgery, with a median of 90% (England: 77%). 5 are above England and 0 below by more than the survey's margin of error. Hartland Surgery has the highest share finding it easy to get through by phone (99%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Wooda Surgery | 9,926 | 97% | 81% | Good | 1,538 |
| Castle Gardens Surgery | 6,721 | 92% | 80% | Good | 1,215 |
| Hartland Surgery | 3,053 | 91% | 99% | Good | 1,636 |
| Torrington Health Centre | 5,243 | 90% | 96% | Good | 2,148 |
| Northam Surgery | 13,280 | 88% | 89% | Outstanding | 1,840 |
| Bideford Medical Centre | 15,165 | 81% | 67% | Good | 1,653 |
Results for the network as a whole, from 658 responses, against Devon and England.
| Survey question | Torridge PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 82% | 59% | 57% |
| Easy to contact via the website | 71% | 62% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 92% | 87% | 85% |
| Last contact good | 86% | 76% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 93% | 90% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
There are 1,633 registered patients per full-time-equivalent qualified GP in Torridge PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 499 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
30% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.6% over the year (England: shrank 1.1%).
| Measure | Torridge PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,633 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 499 | 626 | 510 |
| Face-to-face appointments | 71% | 54% | 63% |
| Same day as booked | 33% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 30% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Torridge PCN is stroke and tia (3.4% against 1.9%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Torridge PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% | 9,740 |
| Depression | 18+ yrs | 12.0% | 14.3% | 5,253 |
| Asthma | 6+ yrs | 8.5% | 6.6% | 4,274 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 3,619 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 2,956 |
| Coronary heart disease | All ages | 5.1% | 3.0% | 2,713 |
| Cancer | All ages | 5.0% | 3.8% | 2,631 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 1,832 |
| Stroke and TIA | All ages | 3.4% | 1.9% | 1,786 |
| COPD | All ages | 2.5% | 1.9% | 1,312 |
| Heart failure | All ages | 1.4% | 1.1% | 726 |
| Serious mental illness | All ages | 1.1% | 1.0% | 587 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 469 |
| Dementia | All ages | 1.0% | 0.8% | 550 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 440 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 205 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 392 |
| Learning disability | All ages | 0.7% | 0.6% | 363 |
| Palliative care | All ages | 0.4% | 0.6% | 229 |
- Barnstaple Alliance PCN (4 practices)
- Coast and Country PCN (4 practices)
- North Dartmoor PCN (5 practices)
- Outer Exeter PCN (6 practices)
- Sound PCN (5 practices)
- Tasc PCN (3 practices)
- Tiverton PCN (3 practices)
- West Devon PCN (3 practices)
Which practices are in Torridge PCN?
Bideford Medical Centre, Castle Gardens Surgery, Hartland Surgery, Northam Surgery, The Wooda Surgery and Torrington Health Centre.
How do patients rate Torridge PCN?
88% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Torridge PCN cover?
53,388 registered patients across 6 practices in September 2026.
How many patients per GP does Torridge PCN have?
1,633 per full-time-equivalent qualified GP, against 2,171 across England.