St Neots PCN: primary care network practices and patient survey
St Neots PCN is a primary care network of 3 GP practices with 33,911 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,379 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in St Neots PCN with survey results, the share of patients describing their overall experience as good ranges from 69% at Lakeside Healthcare St Neots to 93% at Great Staughton Surgery, with a median of 82% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Great Staughton Surgery has the highest share finding it easy to get through by phone (75%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Great Staughton Surgery | 5,119 | 93% | 75% | Inadequate | 1,786 |
| St Neots Health Centre | 7,943 | 82% | 63% | Requires improvement | 2,568 |
| Lakeside Healthcare St Neots | 20,849 | 69% | 40% | Good | 2,514 |
Results for the network as a whole, from 324 responses, against Central East and England.
| Survey question | St Neots PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 50% | 52% | 57% |
| Easy to contact via the website | 67% | 60% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 84% | 83% | 85% |
| Last contact good | 68% | 71% | 73% |
| Wait for appointment about right | 70% | 69% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 2,379 registered patients per full-time-equivalent qualified GP in St Neots PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 862 appointments a month per 1,000 patients (England: 510), 41% of them face to face. 55% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.3% over the year (England: shrank 1.1%).
| Measure | St Neots PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,379 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 862 | 521 | 510 |
| Face-to-face appointments | 41% | 62% | 63% |
| Same day as booked | 55% | 48% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 20% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in St Neots PCN is heart failure (1.3% against 1.1%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | St Neots PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% | 5,243 |
| Depression | 18+ yrs | 11.7% | 14.3% | 3,244 |
| Diabetes | 17+ yrs | 7.3% | 7.9% | 2,047 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 2,207 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,181 |
| Cancer | All ages | 3.8% | 3.8% | 1,325 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,065 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 878 |
| COPD | All ages | 1.9% | 1.9% | 666 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 607 |
| Heart failure | All ages | 1.3% | 1.1% | 461 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 251 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 223 |
| Serious mental illness | All ages | 0.8% | 1.0% | 276 |
| Dementia | All ages | 0.7% | 0.8% | 258 |
| Learning disability | All ages | 0.7% | 0.6% | 234 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 86 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 197 |
| Palliative care | All ages | 0.3% | 0.6% | 114 |
- A1 Network PCN (5 practices)
- Fenland PCN (4 practices)
- Huntingdon PCN (3 practices)
- South Peterborough PCN (4 practices)
- St Ives PCN (4 practices)
Which practices are in St Neots PCN?
Great Staughton Surgery, Lakeside Healthcare St Neots and St Neots Health Centre.
How do patients rate St Neots PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does St Neots PCN cover?
33,911 registered patients across 3 practices in September 2026.
How many patients per GP does St Neots PCN have?
2,379 per full-time-equivalent qualified GP, against 2,171 across England.