Great Staughton Surgery, St. Neots: patient reviews and CQC rating
Great Staughton Surgery is a GP practice in St. Neots with 5,119 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Inadequate overall, in a report published in April 2023. It has 2.9 full-time-equivalent qualified GPs, or 1,786 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Great Staughton Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 75%, above the England figure of 54%. Its result closest to England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 5 practices in St. Neots with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (89%). 113 patients answered the survey (response rate 43%).
| Survey question | Great Staughton Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 93% | 75% | 77% |
| Easy to contact by phone | 75% | 52% | 57% |
| Easy to contact via the website | 70% | 60% | 58% |
| Easy to contact via the NHS App | 75% | 52% | 54% |
| Reception team helpful | 96% | 83% | 85% |
| Last contact good | 83% | 71% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 95% | 86% | 87% |
| Treated with care and concern | 96% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 99% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 199 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Staughton Surgery is Inadequate, published in April 2023. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Good (February 2017).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Good |
| Effective | Inadequate |
5,119 patients were registered at Great Staughton Surgery in September 2026, down 5.2% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 1,786 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 1.7 nurses and 3.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 3,360 appointments a month, or 656 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 29% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Great Staughton Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 656 | 521 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 29% | 48% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.0% against 3.8%), coronary heart disease (4.3% against 3.0%) and atrial fibrillation (3.2% against 2.2%). It has a lower share for osteoporosis (0.5% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 11.5% | 14.3% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Cancer | All ages | 6.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.5% | 74.9% |
Great Staughton Surgery, 57 The Highway, Great Staughton, St. Neots, PE19 5DA. Phone: 01480 860770. Website: www.great-staughton-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kimbolton Medical Centre | 5.0 km | 96% |
| Buckden and Little Paxton Surgeries | 6.6 km | 93% |
| St Neots Health Centre | 6.7 km | 82% |
| Almond Road Surgery - Dr's Wrigley and Chomicka | 6.7 km | 78% |
| Lakeside Healthcare St Neots | 6.8 km | 69% |
- Lakeside Healthcare St Neots (69% overall experience good)
- St Neots Health Centre (82% overall experience good)
How do patients rate Great Staughton Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Great Staughton Surgery as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Great Staughton Surgery?
5,119 patients were registered in September 2026, down 5.2% on a year earlier.
What is Great Staughton Surgery's CQC rating?
Inadequate overall, published in April 2023.
How many GPs does Great Staughton Surgery have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,786 patients per GP against 2,171 across England.
Are appointments at Great Staughton Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Great Staughton Surgery's phone number?
01480 860770.