St Ives PCN: primary care network practices and patient survey
St Ives PCN is a primary care network of 4 GP practices with 47,467 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 2,252 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in St Ives PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Riverport Medical Practice to 88% at Moat House Surgery, with a median of 82% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Moat House Surgery has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Moat House Surgery | 7,533 | 88% | 80% | Good | 2,912 |
| Grove Medical Practice | 15,086 | 82% | 45% | Good | 2,143 |
| Spinney Surgery | 11,618 | 82% | 44% | Good | 2,161 |
| Riverport Medical Practice | 13,230 | 72% | 58% | Good | 2,176 |
Results for the network as a whole, from 433 responses, against Central East and England.
| Survey question | St Ives PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 80% | 75% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 65% | 60% | 58% |
| Easy to contact via the NHS App | 47% | 52% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 72% | 71% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
There are 2,252 registered patients per full-time-equivalent qualified GP in St Ives PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 759 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | St Ives PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,252 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 759 | 521 | 510 |
| Face-to-face appointments | 51% | 62% | 63% |
| Same day as booked | 50% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 24% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in St Ives PCN is atrial fibrillation (2.8% against 2.2%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | St Ives PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% | 8,850 |
| Depression | 18+ yrs | 13.6% | 14.3% | 5,353 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 3,536 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 3,054 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 2,093 |
| Cancer | All ages | 4.1% | 3.8% | 1,960 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,688 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,346 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 990 |
| COPD | All ages | 2.0% | 1.9% | 974 |
| Heart failure | All ages | 1.2% | 1.1% | 592 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 384 |
| Serious mental illness | All ages | 0.8% | 1.0% | 377 |
| Dementia | All ages | 0.7% | 0.8% | 345 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 277 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 285 |
| Learning disability | All ages | 0.5% | 0.6% | 219 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 90 |
| Palliative care | All ages | 0.3% | 0.6% | 129 |
- A1 Network PCN (5 practices)
- Fenland PCN (4 practices)
- Huntingdon PCN (3 practices)
- South Peterborough PCN (4 practices)
- St Neots PCN (3 practices)
Which practices are in St Ives PCN?
Grove Medical Practice, Moat House Surgery, Riverport Medical Practice and Spinney Surgery.
How do patients rate St Ives PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does St Ives PCN cover?
47,467 registered patients across 4 practices in September 2026.
How many patients per GP does St Ives PCN have?
2,252 per full-time-equivalent qualified GP, against 2,171 across England.