Rossendale East PCN: primary care network practices and patient survey
Rossendale East PCN is a primary care network of 3 GP practices with 31,523 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,862 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Rossendale East PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at The Medical Centre to 81% at Waterfoot Medical Practice, with a median of 80% (England: 77%). None differs from England by more than the survey's margin of error. Irwell Medical Practice has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Waterfoot Medical Practice | 9,293 | 81% | 69% | Good | 2,263 |
| Irwell Medical Practice | 15,433 | 80% | 70% | Outstanding | 1,434 |
| The Medical Centre | 6,797 | 79% | 45% | Good | 3,289 |
Results for the network as a whole, from 314 responses, against Lancashire and South Cumbria and England.
| Survey question | Rossendale East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 64% | 61% | 57% |
| Easy to contact via the website | 68% | 55% | 58% |
| Easy to contact via the NHS App | 54% | 57% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 78% | 74% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,862 registered patients per full-time-equivalent qualified GP in Rossendale East PCN, fewer than England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 609 appointments a month per 1,000 patients (England: 510), 44% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Rossendale East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,862 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 609 | 471 | 510 |
| Face-to-face appointments | 44% | 70% | 63% |
| Same day as booked | 53% | 42% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 20% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Rossendale East PCN is peripheral arterial disease (1.0% against 0.6%), and the furthest below is osteoporosis (1.0% against 1.2%).
| Condition register | Age group | Rossendale East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.6% | 14.3% | 5,162 |
| High blood pressure | All ages | 18.1% | 15.2% | 5,729 |
| Asthma | 6+ yrs | 9.3% | 6.6% | 2,769 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 2,044 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,146 |
| Cancer | All ages | 4.1% | 3.8% | 1,306 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,133 |
| COPD | All ages | 3.2% | 1.9% | 1,000 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 762 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 683 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 265 |
| Serious mental illness | All ages | 1.0% | 1.0% | 325 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 314 |
| Heart failure | All ages | 1.0% | 1.1% | 308 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 121 |
| Palliative care | All ages | 0.9% | 0.6% | 293 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 220 |
| Dementia | All ages | 0.7% | 0.8% | 227 |
| Learning disability | All ages | 0.7% | 0.6% | 220 |
- Barrow Together PCN (8 practices)
- Carnforth and Milnthorpe PCN (2 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Preston North & East PCN (8 practices)
- Rossendale West PCN (6 practices)
- Western Dales PCN (3 practices)
Which practices are in Rossendale East PCN?
Irwell Medical Practice, The Medical Centre and Waterfoot Medical Practice.
How do patients rate Rossendale East PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Rossendale East PCN cover?
31,523 registered patients across 3 practices in September 2026.
How many patients per GP does Rossendale East PCN have?
1,862 per full-time-equivalent qualified GP, against 2,171 across England.