Icknield PCN: primary care network practices and patient survey
Icknield PCN is a primary care network of 5 GP practices with 58,008 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,345 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Icknield PCN with survey results, the share of patients describing their overall experience as good ranges from 51% at The Garden City Surgery to 73% at The Baldock Surgery, with a median of 59% (England: 77%). 0 are above England and 4 below by more than the survey's margin of error. The Baldock Surgery has the highest share finding it easy to get through by phone (44%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Baldock Surgery | 12,652 | 73% | 44% | Good | 2,205 |
| The Nevells Road Surgery | 11,033 | 66% | 35% | Good | 1,749 |
| Ashwell Surgery | 8,016 | 59% | 36% | Good | 2,252 |
| Birchwood Surgery | 18,301 | 58% | 39% | – | 3,303 |
| The Garden City Surgery | 8,006 | 51% | 28% | Good | 2,229 |
Results for the network as a whole, from 562 responses, against Central East and England.
| Survey question | Icknield PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 62% | 75% | 77% |
| Easy to contact by phone | 37% | 52% | 57% |
| Easy to contact via the website | 50% | 60% | 58% |
| Easy to contact via the NHS App | 40% | 52% | 54% |
| Reception team helpful | 69% | 83% | 85% |
| Last contact good | 58% | 71% | 73% |
| Wait for appointment about right | 60% | 69% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 80% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
There are 2,345 registered patients per full-time-equivalent qualified GP in Icknield PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 453 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 32% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Icknield PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,345 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 453 | 521 | 510 |
| Face-to-face appointments | 69% | 62% | 63% |
| Same day as booked | 32% | 48% | 45% |
| Did not attend | 6% | 4% | 4% |
| Patients aged 65 or over | 21% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Icknield PCN is palliative care (0.8% against 0.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Icknield PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% | 8,663 |
| Depression | 18+ yrs | 11.3% | 14.3% | 5,308 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 3,571 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 4,025 |
| Cancer | All ages | 4.0% | 3.8% | 2,363 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 1,431 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 1,690 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,480 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 1,159 |
| COPD | All ages | 1.8% | 1.9% | 1,033 |
| Serious mental illness | All ages | 1.1% | 1.0% | 633 |
| Dementia | All ages | 1.1% | 0.8% | 626 |
| Palliative care | All ages | 0.8% | 0.6% | 486 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 389 |
| Heart failure | All ages | 0.8% | 1.1% | 479 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 386 |
| Learning disability | All ages | 0.7% | 0.6% | 388 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 248 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 77 |
- Cam Medical PCN (3 practices)
- Cambridge City 4 PCN (6 practices)
- Cambridge City PCN (6 practices)
- Hitchin and Whitwell PCN (4 practices)
- Huntingdon PCN (3 practices)
- Meridian PCN (6 practices)
- Stevenage South PCN (5 practices)
- Wisbech PCN (4 practices)
Which practices are in Icknield PCN?
Ashwell Surgery, Birchwood Surgery, The Baldock Surgery, The Garden City Surgery and The Nevells Road Surgery.
How do patients rate Icknield PCN?
62% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Icknield PCN cover?
58,008 registered patients across 5 practices in September 2026.
How many patients per GP does Icknield PCN have?
2,345 per full-time-equivalent qualified GP, against 2,171 across England.