Honiton/Ottery/Sid Valley (Hosms) PCN: primary care network practices and patient survey
Honiton/Ottery/Sid Valley (Hosms) PCN is a primary care network of 3 GP practices with 48,737 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,807 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Honiton/Ottery/Sid Valley (Hosms) PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at Ward Practice to 82% at Beacon Medical Centre, with a median of 81% (England: 77%). None differs from England by more than the survey's margin of error. Beacon Medical Centre has the highest share finding it easy to get through by phone (50%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Beacon Medical Centre | 15,002 | 82% | 50% | Good | 1,424 |
| Coleridge Medical Centre | 15,973 | 81% | 45% | Good | 2,199 |
| Ward Practice | 17,762 | 77% | 40% | Good | 1,935 |
Results for the network as a whole, from 308 responses, against Devon and England.
| Survey question | Honiton/Ottery/Sid Valley (Hosms) PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 45% | 59% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 88% | 87% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 91% | 90% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,807 registered patients per full-time-equivalent qualified GP in Honiton/Ottery/Sid Valley (Hosms) PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 543 appointments a month per 1,000 patients (England: 510), 76% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
34% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Honiton/Ottery/Sid Valley (Hosms) PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,807 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 543 | 626 | 510 |
| Face-to-face appointments | 76% | 54% | 63% |
| Same day as booked | 33% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 34% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Honiton/Ottery/Sid Valley (Hosms) PCN is atrial fibrillation (4.6% against 2.2%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | Honiton/Ottery/Sid Valley (Hosms) PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 21.0% | 15.2% | 10,207 |
| Depression | 18+ yrs | 14.1% | 14.3% | 5,763 |
| Asthma | 6+ yrs | 9.0% | 6.6% | 4,225 |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% | 3,228 |
| Diabetes | 17+ yrs | 7.8% | 7.9% | 3,252 |
| Cancer | All ages | 6.2% | 3.8% | 3,030 |
| Coronary heart disease | All ages | 4.8% | 3.0% | 2,349 |
| Atrial fibrillation | All ages | 4.6% | 2.2% | 2,234 |
| Stroke and TIA | All ages | 3.2% | 1.9% | 1,547 |
| COPD | All ages | 2.0% | 1.9% | 994 |
| Heart failure | All ages | 1.8% | 1.1% | 896 |
| Dementia | All ages | 1.5% | 0.8% | 731 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 324 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 422 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 391 |
| Serious mental illness | All ages | 0.8% | 1.0% | 403 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 339 |
| Learning disability | All ages | 0.6% | 0.6% | 312 |
| Palliative care | All ages | 0.5% | 0.6% | 244 |
- Barnstaple Alliance PCN (4 practices)
- Coast and Country PCN (4 practices)
- Outer Exeter PCN (6 practices)
- Sound PCN (5 practices)
- Tasc PCN (3 practices)
- Tiverton PCN (3 practices)
- Web PCN (5 practices)
- West Devon PCN (3 practices)
Which practices are in Honiton/Ottery/Sid Valley (Hosms) PCN?
Beacon Medical Centre, Coleridge Medical Centre and Ward Practice.
How do patients rate Honiton/Ottery/Sid Valley (Hosms) PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Honiton/Ottery/Sid Valley (Hosms) PCN cover?
48,737 registered patients across 3 practices in September 2026.
How many patients per GP does Honiton/Ottery/Sid Valley (Hosms) PCN have?
1,807 per full-time-equivalent qualified GP, against 2,171 across England.