Byron PCN: primary care network practices and patient survey
Byron PCN is a primary care network of 4 GP practices with 39,625 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,750 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Byron PCN with survey results, the share of patients describing their overall experience as good ranges from 57% at Whyburn Medical Practice to 72% at The OM Surgery, with a median of 66% (England: 77%). 0 are above England and 3 below by more than the survey's margin of error. The OM Surgery has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The OM Surgery | 2,944 | 72% | 72% | Good | 4,416 |
| Oakenhall Medical Practice | 6,947 | 68% | 38% | Good | 3,208 |
| Torkard Hill Medical Centre | 16,905 | 65% | 41% | Good | 2,322 |
| Whyburn Medical Practice | 12,829 | 57% | 15% | Good | 2,984 |
Results for the network as a whole, from 435 responses, against Nottingham and Nottinghamshire and England.
| Survey question | Byron PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 63% | 74% | 77% |
| Easy to contact by phone | 35% | 52% | 57% |
| Easy to contact via the website | 42% | 51% | 58% |
| Easy to contact via the NHS App | 39% | 50% | 54% |
| Reception team helpful | 73% | 83% | 85% |
| Last contact good | 54% | 69% | 73% |
| Wait for appointment about right | 51% | 67% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 2,750 registered patients per full-time-equivalent qualified GP in Byron PCN, more than England's 2,171 and Nottingham and Nottinghamshire's 2,235. Practices recorded 414 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.1% over the year (England: shrank 1.1%).
| Measure | Byron PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,750 | 2,235 | 2,171 |
| Appointments per 1,000 patients a month | 414 | 566 | 510 |
| Face-to-face appointments | 71% | 64% | 63% |
| Same day as booked | 35% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 19% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Byron PCN is palliative care (1.0% against 0.6%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Byron PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% | 6,407 |
| Depression | 18+ yrs | 13.3% | 14.3% | 4,167 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 2,637 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 2,788 |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% | 1,551 |
| Cancer | All ages | 4.2% | 3.8% | 1,659 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,300 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 968 |
| COPD | All ages | 2.4% | 1.9% | 948 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 850 |
| Heart failure | All ages | 1.3% | 1.1% | 498 |
| Dementia | All ages | 1.1% | 0.8% | 448 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 308 |
| Palliative care | All ages | 1.0% | 0.6% | 383 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 128 |
| Serious mental illness | All ages | 0.8% | 1.0% | 308 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 233 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 251 |
| Learning disability | All ages | 0.6% | 0.6% | 238 |
- Ashfield North PCN (4 practices)
- Ashfield South PCN (8 practices)
- Bestwood and Sherwood PCN (8 practices)
- Newark PCN (7 practices)
- Nottingham City East PCN (7 practices)
- Retford and Villages PCN (5 practices)
- Rosewood PCN (5 practices)
- Rushcliffe PCN (11 practices)
Which practices are in Byron PCN?
Oakenhall Medical Practice, The OM Surgery, Torkard Hill Medical Centre and Whyburn Medical Practice.
How do patients rate Byron PCN?
63% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Byron PCN cover?
39,625 registered patients across 4 practices in September 2026.
How many patients per GP does Byron PCN have?
2,750 per full-time-equivalent qualified GP, against 2,171 across England.