Oakenhall Medical Practice, Nottingham: patient reviews and CQC rating
Oakenhall Medical Practice is a GP practice in Nottingham with 6,947 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 2.2 full-time-equivalent qualified GPs, or 3,208 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakenhall Medical Practice
Its best result against England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 23%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 70th of the 92 practices in Nottingham with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (65%). 118 patients answered the survey (response rate 32%).
| Survey question | Oakenhall Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 68% | 74% | 77% |
| Easy to contact by phone | 38% | 52% | 57% |
| Easy to contact via the website | 23% | 51% | 58% |
| Easy to contact via the NHS App | 35% | 50% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 55% | 69% | 73% |
| Wait for appointment about right | 57% | 67% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Oakenhall Medical Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,947 patients were registered at Oakenhall Medical Practice in September 2026, down 2.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 3,208 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.9 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 3,347 appointments a month, or 482 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 47% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Oakenhall Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 482 | 566 | 510 |
| Face to face | 58% | 64% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), dementia (1.4% against 0.8%) and COPD (3.3% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Heart failure | All ages | 1.4% | 1.1% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.1% | 74.9% |
Oakenhall Medical Practice, Bolsover Street,, Hucknall,, Nottingham, NG15 7UA. Phone: 0115 963 3511. Website: www.oakenhallmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The OM Surgery | 0.5 km | 72% |
| Whyburn Medical Practice | 0.5 km | 57% |
| Torkard Hill Medical Centre | 0.9 km | 65% |
| Rise Park Surgery | 3.2 km | 72% |
| The Practice St Albans | 3.3 km | 47% |
- The OM Surgery (72% overall experience good)
- Torkard Hill Medical Centre (65% overall experience good)
- Whyburn Medical Practice (57% overall experience good)
How do patients rate Oakenhall Medical Practice?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Oakenhall Medical Practice as good, below the England figure of 77%. 38% found it easy to get through by phone.
How many patients are registered at Oakenhall Medical Practice?
6,947 patients were registered in September 2026, down 2.8% on a year earlier.
What is Oakenhall Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Oakenhall Medical Practice have?
2.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,208 patients per GP against 2,171 across England.
Are appointments at Oakenhall Medical Practice face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakenhall Medical Practice's phone number?
0115 963 3511.