Mayfield Surgery, Northampton: patient reviews and CQC rating
Mayfield Surgery is a GP practice in Northampton with 8,669 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 3.9 full-time-equivalent qualified GPs, or 2,211 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mayfield Surgery
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who said they were treated with care and concern: 65%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 24th of the 29 practices in Northampton with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (70%). 92 patients answered the survey (response rate 19%).
| Survey question | Mayfield Surgery | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 64% | 74% | 77% |
| Easy to contact by phone | 40% | 51% | 57% |
| Easy to contact via the website | 44% | 56% | 58% |
| Easy to contact via the NHS App | 39% | 52% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 63% | 70% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 75% | 85% | 87% |
| Treated with care and concern | 65% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 91% | 93% |
| Needs met | 87% | 90% | 90% |
CQC's overall rating for Mayfield Surgery is Good, published in July 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,669 patients were registered at Mayfield Surgery in September 2026, down 3.5% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,211 patients per GP, close to the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 5.8 |
| August 2024 | 4.1 | 4.1 |
| August 2025 | 4.6 | 5.6 |
| August 2026 | 3.9 | 6.1 |
From June 2026 to August 2026 the practice recorded 4,232 appointments a month, or 488 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 24% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Mayfield Surgery | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 488 | 531 | 510 |
| Face to face | 94% | 59% | 63% |
| Same day as booked | 24% | 46% | 45% |
| More than 28 days after booking | 8% | 5% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.6% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and cancer (1.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 25.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.0% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Cancer | All ages | 1.9% | 3.8% |
| COPD | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.6% | 74.9% |
Mayfield Surgery, Weston Favell Centre, Northampton, NN3 8DW. Phone: 01604 415157.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Favell Plus Surgery | 0.0 km | 67% |
| Woodview Medical Centre | 0.1 km | 79% |
| Moulton Surgery | 2.1 km | 85% |
| Park Avenue Medical Centre | 2.3 km | 69% |
| Abington Medical Centre | 2.4 km | 75% |
- Favell Plus Surgery (67% overall experience good)
- Maple Access Surgery (67% overall experience good)
- The Mounts Medical Centre (62% overall experience good)
How do patients rate Mayfield Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Mayfield Surgery as good, below the England figure of 77%. 40% found it easy to get through by phone.
How many patients are registered at Mayfield Surgery?
8,669 patients were registered in September 2026, down 3.5% on a year earlier.
What is Mayfield Surgery's CQC rating?
Good overall, published in July 2022.
How many GPs does Mayfield Surgery have?
3.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,211 patients per GP against 2,171 across England.
Are appointments at Mayfield Surgery face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mayfield Surgery's phone number?
01604 415157.