Peaseway Medical Centre, Newton Aycliffe: patient reviews and CQC rating
Peaseway Medical Centre is a GP practice in Newton Aycliffe with 11,708 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,135 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peaseway Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 67%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 45%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 3 practices in Newton Aycliffe with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (71%). 91 patients answered the survey (response rate 23%).
| Survey question | Peaseway Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 65% | 80% | 77% |
| Easy to contact by phone | 53% | 62% | 57% |
| Easy to contact via the website | 67% | 59% | 58% |
| Easy to contact via the NHS App | 52% | 58% | 54% |
| Reception team helpful | 78% | 88% | 85% |
| Last contact good | 61% | 76% | 73% |
| Wait for appointment about right | 45% | 72% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Peaseway Medical Centre is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,708 patients were registered at Peaseway Medical Centre in September 2026, down 2.3% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,135 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 8.9 nurses and 7.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 4.6 |
| August 2024 | 3.8 | 6.6 |
| August 2025 | 5.7 | 8.9 |
| August 2026 | 5.5 | 8.7 |
From June 2026 to August 2026 the practice recorded 5,826 appointments a month, or 498 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 22% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Peaseway Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 498 | 550 | 510 |
| Face to face | 73% | 68% | 63% |
| Same day as booked | 22% | 42% | 45% |
| More than 28 days after booking | 14% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), peripheral arterial disease (1.1% against 0.6%) and heart failure (1.8% against 1.1%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 33.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.0% | 14.3% |
| High blood pressure | All ages | 16.4% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Heart failure | All ages | 1.8% | 1.1% |
| Palliative care | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.6% | 74.9% |
Peaseway Medical Centre, The Pease Way Medical Centre, 2 Pease Way, Newton Aycliffe, DL5 5NH. Phone: 01325 528000. Website: www.peaseway.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bewick Crescent Surgery | 0.3 km | 81% |
| Jubilee Medical Group | 1.3 km | 81% |
| Hallgarth Surgery | 4.7 km | 76% |
| Auckland Medical Group | 7.4 km | 88% |
| Station View Medical Centre | 7.8 km | 83% |
- Bewick Crescent Surgery (81% overall experience good)
- Hallgarth Surgery (76% overall experience good)
- Jubilee Medical Group (81% overall experience good)
How do patients rate Peaseway Medical Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Peaseway Medical Centre as good, below the England figure of 77%. 53% found it easy to get through by phone.
How many patients are registered at Peaseway Medical Centre?
11,708 patients were registered in September 2026, down 2.3% on a year earlier.
What is Peaseway Medical Centre's CQC rating?
Good overall, published in September 2016.
How many GPs does Peaseway Medical Centre have?
5.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,135 patients per GP against 2,171 across England.
Are appointments at Peaseway Medical Centre face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peaseway Medical Centre's phone number?
01325 528000.