Dr Hoshyar and Dr Azim, New Romney: patient reviews and CQC rating
Dr Hoshyar and Dr Azim is a GP practice in New Romney with 5,986 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 2.8 full-time-equivalent qualified GPs, or 2,177 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Hoshyar and Dr Azim
Its best result against England is the share who described their last contact with the practice as good: 83%, above the England figure of 73%. Its result closest to England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
67% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (79%). 125 patients answered the survey (response rate 41%).
| Survey question | Dr Hoshyar and Dr Azim | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 82% | 73% | 77% |
| Easy to contact by phone | 67% | 48% | 57% |
| Easy to contact via the website | 58% | 52% | 58% |
| Easy to contact via the NHS App | 58% | 50% | 54% |
| Reception team helpful | 92% | 82% | 85% |
| Last contact good | 83% | 67% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 52 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Hoshyar and Dr Azim is Good, published in May 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,986 patients were registered at Dr Hoshyar and Dr Azim in September 2026, up 2.2% on a year earlier (England: down 1.1%).
36% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,177 patients per GP, close to the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 2.5 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 3,564 appointments a month, or 595 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 47% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Hoshyar and Dr Azim | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 595 | 457 | 510 |
| Face to face | 63% | 62% | 63% |
| Same day as booked | 47% | 41% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.9% against 1.9%), a learning disability (1.4% against 0.6%) and atrial fibrillation (4.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 25.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.8% | 15.2% |
| Depression | 18+ yrs | 18.8% | 14.3% |
| Diabetes | 17+ yrs | 11.6% | 7.9% |
| Cancer | All ages | 6.5% | 3.8% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Coronary heart disease | All ages | 5.4% | 3.0% |
| COPD | All ages | 4.9% | 1.9% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Learning disability | All ages | 1.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Dr Hoshyar and Dr Azim, 41-43 High Street, New Romney, TN28 8BW. Phone: 01797 362106.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church Lane Surgery | 0.2 km | 55% |
| Martello Health Centre | 6.0 km | 74% |
| Hamstreet Surgery | 10.4 km | 99% |
| Oaklands Health Centre | 13.7 km | 72% |
| Sellindge Surgery | 13.8 km | 64% |
- Church Lane Surgery (55% overall experience good)
- Martello Health Centre (74% overall experience good)
How do patients rate Dr Hoshyar and Dr Azim?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Dr Hoshyar and Dr Azim as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Dr Hoshyar and Dr Azim?
5,986 patients were registered in September 2026, up 2.2% on a year earlier.
What is Dr Hoshyar and Dr Azim's CQC rating?
Good overall, published in May 2017.
How many GPs does Dr Hoshyar and Dr Azim have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,177 patients per GP against 2,171 across England.
Are appointments at Dr Hoshyar and Dr Azim face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Hoshyar and Dr Azim's phone number?
01797 362106.