Mount Road Surgery, Manchester: patient reviews and CQC rating
Mount Road Surgery is a GP practice in Manchester with 7,710 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 4.9 full-time-equivalent qualified GPs, or 1,571 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mount Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 50%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 116th of the 149 practices in Manchester with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (70%). 115 patients answered the survey (response rate 18%).
| Survey question | Mount Road Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 72% | 79% | 77% |
| Easy to contact by phone | 67% | 63% | 57% |
| Easy to contact via the website | 58% | 61% | 58% |
| Easy to contact via the NHS App | 52% | 58% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 50% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mount Road Surgery is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,710 patients were registered at Mount Road Surgery in September 2026, down 2.0% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,571 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.8 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 4.8 |
| August 2024 | 4.8 | 4.8 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 4.9 | 4.9 |
From June 2026 to August 2026 the practice recorded 2,908 appointments a month, or 377 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 48% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Mount Road Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 445 | 510 |
| Face to face | 63% | 66% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 10% | 5% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%), serious mental illness (1.4% against 1.0%) and COPD (2.4% against 1.9%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.2% against 0.8%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 58.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 76.8 years for women and 73.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Depression | 18+ yrs | 10.7% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| COPD | All ages | 2.4% | 1.9% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.2% | 74.9% |
Mount Road Surgery, 110 Mount Road, Gorton, Manchester, M18 7BQ. Phone: 0161 231 4997. Website: www.mountroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gorton Medical Centre | 0.4 km | 70% |
| Parkside Medical Centre | 1.0 km | 67% |
| Manchester Integrative Medical Practice | 1.4 km | 78% |
| Dr Pirzada Anwer and Dr Asif Javid | 1.4 km | 69% |
| New Bank Health Centre | 1.5 km | 72% |
- Ashcroft Surgery (91% overall experience good)
- Gorton Medical Centre (70% overall experience good)
- Hawthorn Medical Centre (68% overall experience good)
- Levenshulme Medical Practice (78% overall experience good)
- West Gorton Medical Centre (78% overall experience good)
- West Point Medical Centre (83% overall experience good)
How do patients rate Mount Road Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Mount Road Surgery as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Mount Road Surgery?
7,710 patients were registered in September 2026, down 2.0% on a year earlier.
What is Mount Road Surgery's CQC rating?
Good overall, published in November 2017.
How many GPs does Mount Road Surgery have?
4.9 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,571 patients per GP against 2,171 across England.
Are appointments at Mount Road Surgery face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mount Road Surgery's phone number?
0161 231 4997.