Ashcroft Surgery, Manchester: patient reviews and CQC rating
Ashcroft Surgery is a GP practice in Manchester with 7,486 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 5.5 full-time-equivalent qualified GPs, or 1,356 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashcroft Surgery
Its best result against England is the share who described their overall experience of the practice as good: 91%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 55%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 10th of the 149 practices in Manchester with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (83%). 114 patients answered the survey (response rate 17%).
| Survey question | Ashcroft Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 91% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 55% | 61% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 194 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashcroft Surgery is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,486 patients were registered at Ashcroft Surgery in September 2026, down 4.8% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 1,356 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 7.5 |
| August 2024 | 6.3 | 8.4 |
| August 2025 | 6.4 | 8.3 |
| August 2026 | 5.5 | 8.7 |
From June 2026 to August 2026 the practice recorded 2,673 appointments a month, or 357 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 37% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Ashcroft Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 357 | 445 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 37% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%), COPD (2.5% against 1.9%) and depression (18.1% against 14.3%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (1.0% against 2.2%) and cancer (2.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 40.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.1% | 14.3% |
| High blood pressure | All ages | 13.4% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| COPD | All ages | 2.5% | 1.9% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
Ashcroft Surgery, 803 Stockport Road, Levenshulme, Manchester, M19 3BS. Phone: 0161 224 1329.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Levenshulme Medical Practice | 0.2 km | 78% |
| West Point Medical Centre | 0.4 km | 83% |
| Parkside Medical Centre | 0.9 km | 67% |
| Hawthorn Medical Centre | 0.9 km | 68% |
| Dr Pirzada Anwer and Dr Asif Javid | 1.4 km | 69% |
- Gorton Medical Centre (70% overall experience good)
- Hawthorn Medical Centre (68% overall experience good)
- Levenshulme Medical Practice (78% overall experience good)
- Mount Road Surgery (72% overall experience good)
- West Gorton Medical Centre (78% overall experience good)
- West Point Medical Centre (83% overall experience good)
How do patients rate Ashcroft Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Ashcroft Surgery as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Ashcroft Surgery?
7,486 patients were registered in September 2026, down 4.8% on a year earlier.
What is Ashcroft Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Ashcroft Surgery have?
5.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,356 patients per GP against 2,171 across England.
Are appointments at Ashcroft Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashcroft Surgery's phone number?
0161 224 1329.