St Ann's Road Surgery, London: patient reviews and CQC rating
St Ann's Road Surgery is a GP practice in London with 13,397 registered patients (September 2026). In the 2026 GP Patient Survey, 48% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 6.0 full-time-equivalent qualified GPs, or 2,228 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Ann's Road Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 76%, below the England figure of 93%. Its weakest is the share who described their overall experience of the practice as good: 48%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 644th of the 648 practices in London with 50 or more responses. 33% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (56%). 76 patients answered the survey (response rate 8%).
| Survey question | St Ann's Road Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 48% | 75% | 77% |
| Easy to contact by phone | 33% | 62% | 57% |
| Easy to contact via the website | 31% | 57% | 58% |
| Easy to contact via the NHS App | 34% | 54% | 54% |
| Reception team helpful | 59% | 83% | 85% |
| Last contact good | 51% | 73% | 73% |
| Wait for appointment about right | 49% | 68% | 69% |
| Listened to well | 69% | 86% | 87% |
| Treated with care and concern | 68% | 84% | 86% |
| Confidence and trust in the clinician | 76% | 92% | 93% |
| Needs met | 72% | 89% | 90% |
In the Friends and Family Test for July 2026, 82% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St Ann's Road Surgery is Good, published in January 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,397 patients were registered at St Ann's Road Surgery in September 2026, down 7.1% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 2,228 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 2.4 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 5.7 | 5.7 |
| August 2025 | 4.6 | 4.6 |
| August 2026 | 6.0 | 6.0 |
From June 2026 to August 2026 the practice recorded 6,497 appointments a month, or 485 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 46% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | St Ann's Road Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 485 | 469 | 510 |
| Face to face | 44% | 60% | 63% |
| Same day as booked | 46% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), atrial fibrillation (0.6% against 2.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 36.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
St Ann's Road Surgery, 256 St Anns Road, London, N15 5AZ. Phone: 020 8800 4032. Website: www.stannsroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Jerome Kaine Ikwueke | 0.4 km | 86% |
| S H Vaghela & Dr V N Patel | 0.9 km | 73% |
| West Green Surgery | 0.9 km | 78% |
| Bridge House Medical Practice | 0.9 km | 71% |
| The Surgery - Cranwich Road | 1.0 km | 49% |
- Bridge House Medical Practice (71% overall experience good)
- Dr Amrish Gor (76% overall experience good)
- Dr Jerome Kaine Ikwueke (86% overall experience good)
- Js Medical Practice (70% overall experience good)
How do patients rate St Ann's Road Surgery?
In the 2026 GP Patient Survey, 48% of patients described their overall experience of St Ann's Road Surgery as good, below the England figure of 77%. 33% found it easy to get through by phone.
How many patients are registered at St Ann's Road Surgery?
13,397 patients were registered in September 2026, down 7.1% on a year earlier.
What is St Ann's Road Surgery's CQC rating?
Good overall, published in January 2018.
How many GPs does St Ann's Road Surgery have?
6.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,228 patients per GP against 2,171 across England.
Are appointments at St Ann's Road Surgery face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Ann's Road Surgery's phone number?
020 8800 4032.