Bridge House Medical Practice, London: patient reviews and CQC rating
Bridge House Medical Practice is a GP practice in London with 9,083 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2021. It has 3.2 full-time-equivalent qualified GPs, or 2,838 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bridge House Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 47%, against 54% across England. With 86 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 487th of the 648 practices in London with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (54%). 86 patients answered the survey (response rate 12%).
| Survey question | Bridge House Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 71% | 75% | 77% |
| Easy to contact by phone | 61% | 62% | 57% |
| Easy to contact via the website | 59% | 57% | 58% |
| Easy to contact via the NHS App | 47% | 54% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for Bridge House Medical Practice is Good, published in November 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,083 patients were registered at Bridge House Medical Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,838 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 2.4 | 3.4 |
| August 2026 | 3.2 | 4.3 |
From June 2026 to August 2026 the practice recorded 2,493 appointments a month, or 275 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 35% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 12% of booked patients did not attend.
| Measure | Bridge House Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 275 | 469 | 510 |
| Face to face | 69% | 60% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 12% | 5% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), atrial fibrillation (0.7% against 2.2%) and COPD (0.6% against 1.9%). The practice's patients live in areas with an average deprivation score of 27.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.8 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.3% | 14.3% |
| High blood pressure | All ages | 8.5% | 15.2% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Cancer | All ages | 1.9% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Learning disability | All ages | 0.7% | 0.6% |
| COPD | All ages | 0.6% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.3% | 74.9% |
Bridge House Medical Practice, 96 Umfreville Road, London, N4 1TL. Phone: 020 8482 9697. Website: www.bridgehouselondon.net.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| S H Vaghela & Dr V N Patel | 0.7 km | 73% |
| West Green Surgery | 0.8 km | 78% |
| St Ann's Road Surgery | 0.9 km | 48% |
| Cedar Practice | 1.0 km | 78% |
| The Heron Practice | 1.0 km | 69% |
- Dr Amrish Gor (76% overall experience good)
- Dr Jerome Kaine Ikwueke (86% overall experience good)
- Js Medical Practice (70% overall experience good)
- St Ann's Road Surgery (48% overall experience good)
How do patients rate Bridge House Medical Practice?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Bridge House Medical Practice as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Bridge House Medical Practice?
9,083 patients were registered in September 2026, down 0.7% on a year earlier.
What is Bridge House Medical Practice's CQC rating?
Good overall, published in November 2021.
How many GPs does Bridge House Medical Practice have?
3.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,838 patients per GP against 2,171 across England.
Are appointments at Bridge House Medical Practice face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bridge House Medical Practice's phone number?
020 8482 9697.