Kynance Practice, London: patient reviews and CQC rating
Kynance Practice is a GP practice in London with 2,735 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2024. It has 2.3 full-time-equivalent qualified GPs, or 1,193 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kynance Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 25%, below the England figure of 54%. Of the 11 results in the table, 8 are above England and 1 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 33rd of the 648 practices in London with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (83%). 103 patients answered the survey (response rate 15%).
| Survey question | Kynance Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 92% | 75% | 77% |
| Easy to contact by phone | 92% | 62% | 57% |
| Easy to contact via the website | 43% | 57% | 58% |
| Easy to contact via the NHS App | 25% | 54% | 54% |
| Reception team helpful | 96% | 83% | 85% |
| Last contact good | 93% | 73% | 73% |
| Wait for appointment about right | 89% | 68% | 69% |
| Listened to well | 96% | 86% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
CQC's overall rating for Kynance Practice is Good, published in March 2024. All 5 key questions are rated Good. It held the same rating in the report before (January 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,735 patients were registered at Kynance Practice in September 2026, down 11.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,193 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,618 appointments a month, or 591 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 23% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Kynance Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 591 | 469 | 510 |
| Face to face | 54% | 60% | 63% |
| Same day as booked | 23% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.0% against 0.6%), osteoporosis (0.1% against 1.2%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 12.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.9 years for women and 83.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 6.6% | 15.2% |
| Depression | 18+ yrs | 5.0% | 14.3% |
| Diabetes | 17+ yrs | 2.5% | 7.9% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Asthma | 6+ yrs | 1.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.4% | 1.1% |
| COPD | All ages | 0.4% | 1.9% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Learning disability | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 43.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 39.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 46.7% | 74.9% |
Kynance Practice, 7 Kynance Place, London, SW7 4QS. Phone: 020 7581 3040. Website: www.kynancepractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr King Stott and Pankhurst | 0.2 km | 83% |
| Stanhope Mews Surgery | 0.4 km | 86% |
| Scarsdale Medical Centre | 0.5 km | 80% |
| Chelsea Medical Services | 0.6 km | 85% |
| Earls Court Health and Wellbeing Centre | 0.8 km | 67% |
- Brompton Medical Centre (80% overall experience good)
- Chelsea Medical Services (85% overall experience good)
- Earls Court Health and Wellbeing Centre (67% overall experience good)
- Kings Road Medical Centre (76% overall experience good)
How do patients rate Kynance Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Kynance Practice as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Kynance Practice?
2,735 patients were registered in September 2026, down 11.3% on a year earlier.
What is Kynance Practice's CQC rating?
Good overall, published in March 2024.
How many GPs does Kynance Practice have?
2.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,193 patients per GP against 2,171 across England.
Are appointments at Kynance Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kynance Practice's phone number?
020 7581 3040.