James Wigg Group Practice, London: patient reviews and CQC rating
James Wigg Group Practice is a GP practice in London with 24,571 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2023. It has 11.2 full-time-equivalent qualified GPs, or 2,203 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about James Wigg Group Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who described their overall experience of the practice as good: 61%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 598th of the 648 practices in London with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (62%). 93 patients answered the survey (response rate 18%).
| Survey question | James Wigg Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 61% | 75% | 77% |
| Easy to contact by phone | 47% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 54% | 54% |
| Reception team helpful | 70% | 83% | 85% |
| Last contact good | 63% | 73% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 41 responses rated the practice good or very good (England: 92%).
CQC's overall rating for James Wigg Group Practice is Good, published in November 2023. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,571 patients were registered at James Wigg Group Practice in September 2026, up 6.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 11.2 full-time-equivalent qualified GPs, there are 2,203 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 2.5 nurses and 9.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.2 | 16.5 |
| August 2024 | 9.2 | 18.5 |
| August 2025 | 11.7 | 22.0 |
| August 2026 | 11.2 | 22.9 |
From June 2026 to August 2026 the practice recorded 9,338 appointments a month, or 380 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | James Wigg Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 380 | 469 | 510 |
| Face to face | 47% | 60% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.3% against 1.0%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.5% against 1.2%) and chronic kidney disease (2.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 27.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Serious mental illness | All ages | 2.3% | 1.0% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| COPD | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.2% | 74.9% |
James Wigg Group Practice, 2 Bartholomew Road, London, NW5 2BX. Phone: 020 7428 4555. Website: www.jameswigg.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Caversham Group Practice | 0.5 km | 97% |
| Prince of Wales Medical Centre | 0.5 km | 76% |
| The Queens Crescent Surgery | 0.9 km | 80% |
| The Goodinge Group Practice | 1.0 km | 84% |
| Parliament Hill Medical Centre | 1.0 km | 81% |
- The Queens Crescent Surgery (80% overall experience good)
How do patients rate James Wigg Group Practice?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of James Wigg Group Practice as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at James Wigg Group Practice?
24,571 patients were registered in September 2026, up 6.0% on a year earlier.
What is James Wigg Group Practice's CQC rating?
Good overall, published in November 2023.
How many GPs does James Wigg Group Practice have?
11.2 full-time-equivalent qualified GPs (19 qualified GPs by headcount), which is 2,203 patients per GP against 2,171 across England.
Are appointments at James Wigg Group Practice face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is James Wigg Group Practice's phone number?
020 7428 4555.