Caversham Group Practice, London: patient reviews and CQC rating
Caversham Group Practice is a GP practice in London with 16,368 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 8.2 full-time-equivalent qualified GPs, or 2,006 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Caversham Group Practice
Its best result against England is the share who described their overall experience of the practice as good: 97%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 648 practices in London with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (82%). 112 patients answered the survey (response rate 21%).
| Survey question | Caversham Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 97% | 75% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 46% | 57% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 97% | 83% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 96% | 86% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
CQC's overall rating for Caversham Group Practice is Good, published in January 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,368 patients were registered at Caversham Group Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 8.2 full-time-equivalent qualified GPs, there are 2,006 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 3.1 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.5 | 19.5 |
| August 2024 | 8.8 | 15.4 |
| August 2025 | 8.2 | 14.9 |
| August 2026 | 8.2 | 15.4 |
From June 2026 to August 2026 the practice recorded 7,646 appointments a month, or 467 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Caversham Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 467 | 469 | 510 |
| Face to face | 42% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.8% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), chronic kidney disease (1.9% against 4.6%) and coronary heart disease (1.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 25.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.9% | 14.3% |
| High blood pressure | All ages | 10.3% | 15.2% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Cancer | All ages | 3.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| COPD | All ages | 1.7% | 1.9% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Caversham Group Practice, 4 Peckwater Street, Kentish Town, London, NW5 2UP. Phone: 020 3317 5345. Website: www.cavershamgrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| James Wigg Group Practice | 0.5 km | 61% |
| Parliament Hill Medical Centre | 0.7 km | 81% |
| Prince of Wales Medical Centre | 0.7 km | 76% |
| The Junction Medical Practice | 0.8 km | 65% |
| The Goodinge Group Practice | 0.9 km | 84% |
- Parliament Hill Medical Centre (81% overall experience good)
- Prince of Wales Medical Centre (76% overall experience good)
How do patients rate Caversham Group Practice?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Caversham Group Practice as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at Caversham Group Practice?
16,368 patients were registered in September 2026, down 1.9% on a year earlier.
What is Caversham Group Practice's CQC rating?
Good overall, published in January 2020.
How many GPs does Caversham Group Practice have?
8.2 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 2,006 patients per GP against 2,171 across England.
Are appointments at Caversham Group Practice face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Caversham Group Practice's phone number?
020 3317 5345.