Dr James Lawrie, London: patient reviews and CQC rating
Dr James Lawrie is a GP practice in London with 11,925 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 7.4 full-time-equivalent qualified GPs, or 1,604 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr James Lawrie
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 174th of the 648 practices in London with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (77%). 112 patients answered the survey (response rate 15%).
| Survey question | Dr James Lawrie | North East London | England |
|---|---|---|---|
| Overall experience good | 84% | 71% | 77% |
| Easy to contact by phone | 75% | 55% | 57% |
| Easy to contact via the website | 73% | 53% | 58% |
| Easy to contact via the NHS App | 59% | 50% | 54% |
| Reception team helpful | 88% | 79% | 85% |
| Last contact good | 82% | 67% | 73% |
| Wait for appointment about right | 64% | 62% | 69% |
| Listened to well | 93% | 83% | 87% |
| Treated with care and concern | 96% | 82% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 94% | 87% | 90% |
In the Friends and Family Test for July 2026, 93% of 29 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr James Lawrie is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,925 patients were registered at Dr James Lawrie in September 2026, down 3.0% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 1,604 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 2.0 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 8.6 |
| August 2024 | 5.6 | 7.5 |
| August 2025 | 8.0 | 10.0 |
| August 2026 | 7.4 | 9.4 |
From June 2026 to August 2026 the practice recorded 4,440 appointments a month, or 372 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 23% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr James Lawrie | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 372 | 456 | 510 |
| Face to face | 46% | 58% | 63% |
| Same day as booked | 23% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), dementia (0.1% against 0.8%) and atrial fibrillation (0.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 27.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.8 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.4% | 14.3% |
| High blood pressure | All ages | 9.1% | 15.2% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Asthma | 6+ yrs | 3.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Cancer | All ages | 1.5% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| COPD | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.4% | 74.9% |
Dr James Lawrie, Royal Docks Medical Centre, 21 East Ham Manor Way, Beckton, London, E6 5NA. Phone: 020 7511 4466.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tollgate Medical Centre | 0.8 km | 69% |
| E16 Health - Albert Road | 1.1 km | 60% |
| Royal Arsenal Medical Centre | 1.9 km | 54% |
| Ferryview Health Centre GP Surgery | 1.9 km | 76% |
| Triveni PMS | 2.2 km | 78% |
- E16 Health - Albert Road (60% overall experience good)
- Tollgate Medical Centre (69% overall experience good)
How do patients rate Dr James Lawrie?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Dr James Lawrie as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at Dr James Lawrie?
11,925 patients were registered in September 2026, down 3.0% on a year earlier.
What is Dr James Lawrie's CQC rating?
Good overall, published in July 2017.
How many GPs does Dr James Lawrie have?
7.4 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,604 patients per GP against 2,171 across England.
Are appointments at Dr James Lawrie face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr James Lawrie's phone number?
020 7511 4466.