Chrisp Street Practice, London: patient reviews and CQC rating
Chrisp Street Practice is a GP practice in London with 13,973 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 7.5 full-time-equivalent qualified GPs, or 1,858 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chrisp Street Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 517th of the 648 practices in London with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (64%). 106 patients answered the survey (response rate 13%).
| Survey question | Chrisp Street Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 69% | 71% | 77% |
| Easy to contact by phone | 65% | 55% | 57% |
| Easy to contact via the website | 64% | 53% | 58% |
| Easy to contact via the NHS App | 61% | 50% | 54% |
| Reception team helpful | 80% | 79% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 54% | 62% | 69% |
| Listened to well | 86% | 83% | 87% |
| Treated with care and concern | 86% | 82% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 86% | 87% | 90% |
In the Friends and Family Test for July 2026, 84% of 19 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chrisp Street Practice is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,973 patients were registered at Chrisp Street Practice in September 2026, down 3.7% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 1,858 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 2.3 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.8 | 9.9 |
| August 2024 | 8.4 | 10.3 |
| August 2025 | 8.2 | 8.9 |
| August 2026 | 7.5 | 10.5 |
From June 2026 to August 2026 the practice recorded 6,276 appointments a month, or 449 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 41% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Chrisp Street Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 456 | 510 |
| Face to face | 65% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.3% against 1.0%) and diabetes (9.5% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.7% against 2.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 38.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.5 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.8% | 14.3% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| High blood pressure | All ages | 9.4% | 15.2% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.8% | 3.8% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Chrisp Street Practice, Chrisp Street Health Centre, 100 Chrisp Street, London, E14 6PG. Phone: 020 7515 4860. Website: www.chrispstreetpractice.org.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gough Walk Practice | 0.4 km | 49% |
| Aberfeldy Practice, Aberfeldy Health & Wellbeing Centre | 0.6 km | 77% |
| Limehouse Practice | 1.1 km | 62% |
| St Andrews Health Centre | 1.1 km | 42% |
| Wellington Way Health Centre | 1.5 km | 67% |
- Aberfeldy Practice, Aberfeldy Health & Wellbeing Centre (77% overall experience good)
- Gough Walk Practice (49% overall experience good)
- Limehouse Practice (62% overall experience good)
How do patients rate Chrisp Street Practice?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Chrisp Street Practice as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Chrisp Street Practice?
13,973 patients were registered in September 2026, down 3.7% on a year earlier.
What is Chrisp Street Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does Chrisp Street Practice have?
7.5 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,858 patients per GP against 2,171 across England.
Are appointments at Chrisp Street Practice face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chrisp Street Practice's phone number?
020 7515 4860.