Gough Walk Practice, London: patient reviews and CQC rating
Gough Walk Practice is a GP practice in London with 11,456 registered patients (September 2026). In the 2026 GP Patient Survey, 49% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 5.5 full-time-equivalent qualified GPs, or 2,075 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gough Walk Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 84%, below the England figure of 93%. Its weakest is the share who described their last contact with the practice as good: 43%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 643rd of the 648 practices in London with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (60%). 90 patients answered the survey (response rate 11%).
| Survey question | Gough Walk Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 49% | 71% | 77% |
| Easy to contact by phone | 48% | 55% | 57% |
| Easy to contact via the website | 42% | 53% | 58% |
| Easy to contact via the NHS App | 38% | 50% | 54% |
| Reception team helpful | 57% | 79% | 85% |
| Last contact good | 43% | 67% | 73% |
| Wait for appointment about right | 46% | 62% | 69% |
| Listened to well | 70% | 83% | 87% |
| Treated with care and concern | 71% | 82% | 86% |
| Confidence and trust in the clinician | 84% | 91% | 93% |
| Needs met | 78% | 87% | 90% |
CQC's overall rating for Gough Walk Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,456 patients were registered at Gough Walk Practice in September 2026, down 4.6% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,075 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 7.7 |
| August 2024 | 5.5 | 7.4 |
| August 2025 | 5.5 | 7.7 |
| August 2026 | 5.5 | 7.7 |
From June 2026 to August 2026 the practice recorded 6,005 appointments a month, or 524 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Gough Walk Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 524 | 456 | 510 |
| Face to face | 77% | 58% | 63% |
| Same day as booked | 55% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%) and diabetes (9.9% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.6% against 2.2%) and cancer (1.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 37.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| High blood pressure | All ages | 8.8% | 15.2% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.4% | 3.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.6% | 74.9% |
Gough Walk Practice, 21 Newby Place, London, E14 0EY. Phone: 020 7515 4701. Website: www.goughwalksurgery.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chrisp Street Practice | 0.4 km | 69% |
| Aberfeldy Practice, Aberfeldy Health & Wellbeing Centre | 0.6 km | 77% |
| Limehouse Practice | 1.1 km | 62% |
| Island Medical Centre | 1.3 km | 74% |
| Barkantine Practice | 1.4 km | 46% |
- Aberfeldy Practice, Aberfeldy Health & Wellbeing Centre (77% overall experience good)
- Chrisp Street Practice (69% overall experience good)
- Limehouse Practice (62% overall experience good)
How do patients rate Gough Walk Practice?
In the 2026 GP Patient Survey, 49% of patients described their overall experience of Gough Walk Practice as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Gough Walk Practice?
11,456 patients were registered in September 2026, down 4.6% on a year earlier.
What is Gough Walk Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Gough Walk Practice have?
5.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,075 patients per GP against 2,171 across England.
Are appointments at Gough Walk Practice face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gough Walk Practice's phone number?
020 7515 4701.