Chalfont Surgery, London: patient reviews and CQC rating
Chalfont Surgery is a GP practice in London with 6,074 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 2.9 full-time-equivalent qualified GPs, or 2,102 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chalfont Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 72%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 55%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 335th of the 648 practices in London with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (83%). 111 patients answered the survey (response rate 15%).
| Survey question | Chalfont Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 72% | 62% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 55% | 54% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 79% | 68% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 113 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chalfont Surgery is Good, published in March 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,074 patients were registered at Chalfont Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,102 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.8 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 3.0 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,792 appointments a month, or 460 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 54% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Chalfont Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 460 | 469 | 510 |
| Face to face | 56% | 60% | 63% |
| Same day as booked | 54% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.9% against 7.9%) and serious mental illness (1.4% against 1.0%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.2% against 0.8%) and atrial fibrillation (0.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 45.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% |
| Diabetes | 17+ yrs | 12.9% | 7.9% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| COPD | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.5% | 74.9% |
Chalfont Surgery, 1 Smythe Close,, London, N9 0TW. Phone: 020 8807 4505. Website: www.chalfontsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Tuljaram Patalay | 0.0 km | 78% |
| Evergreen Surgery Limited | 0.0 km | 74% |
| Latymer Road Surgery | 0.7 km | 61% |
| The Edmonton Medical Practice | 0.9 km | 78% |
| MHP - Forest Road Group Practice | 1.1 km | 58% |
- Dr Mohammed Abedi (67% overall experience good)
- Dr Tuljaram Patalay (78% overall experience good)
- Evergreen Surgery Limited (74% overall experience good)
- Grovelands Medical Centre (73% overall experience good)
- Ordnance Unity Centre for Health (77% overall experience good)
- White Lodge Medical Practice (73% overall experience good)
How do patients rate Chalfont Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Chalfont Surgery as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Chalfont Surgery?
6,074 patients were registered in September 2026, down 2.4% on a year earlier.
What is Chalfont Surgery's CQC rating?
Good overall, published in March 2018.
How many GPs does Chalfont Surgery have?
2.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,102 patients per GP against 2,171 across England.
Are appointments at Chalfont Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chalfont Surgery's phone number?
020 8807 4505.