White Lodge Medical Practice, Enfield: patient reviews and CQC rating
White Lodge Medical Practice is a GP practice in Enfield with 14,980 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). It has 7.6 full-time-equivalent qualified GPs, or 1,961 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about White Lodge Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 58%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 7 practices in Enfield with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (65%). 110 patients answered the survey (response rate 25%).
| Survey question | White Lodge Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 42% | 62% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 68% | 68% | 69% |
| Listened to well | 77% | 86% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 88% of 163 responses rated the practice good or very good (England: 92%).
14,980 patients were registered at White Lodge Medical Practice in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 1,961 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.6 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 6.5 |
| August 2024 | 7.6 | 11.2 |
| August 2025 | 7.6 | 10.4 |
| August 2026 | 7.6 | 10.4 |
From June 2026 to August 2026 the practice recorded 6,589 appointments a month, or 440 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 65% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
75% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | White Lodge Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 440 | 469 | 510 |
| Face to face | 39% | 60% | 63% |
| Same day as booked | 65% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), dementia (0.4% against 0.8%) and COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 13.7% | 15.2% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| COPD | All ages | 1.1% | 1.9% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.9% | 74.9% |
White Lodge Medical Practice, 105-109 Chase Side, Enfield, EN2 6NL. Phone: 020 3974 4710.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Iqbal and Partners | 0.6 km | 78% |
| The Town Surgery Ltd | 0.8 km | 81% |
| Medicus Select Care Blmk Ccg | 0.9 km | 15% |
| Bincote Surgery | 1.6 km | 82% |
| Highlands Practice | 2.0 km | 67% |
- Chalfont Surgery (78% overall experience good)
- Dr Mohammed Abedi (67% overall experience good)
- Dr Tuljaram Patalay (78% overall experience good)
- Evergreen Surgery Limited (74% overall experience good)
- Grovelands Medical Centre (73% overall experience good)
- Ordnance Unity Centre for Health (77% overall experience good)
How do patients rate White Lodge Medical Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of White Lodge Medical Practice as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at White Lodge Medical Practice?
14,980 patients were registered in September 2026, down 0.3% on a year earlier.
How many GPs does White Lodge Medical Practice have?
7.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,961 patients per GP against 2,171 across England.
Are appointments at White Lodge Medical Practice face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is White Lodge Medical Practice's phone number?
020 3974 4710.