Ordnance Unity Centre for Health, Enfield: patient reviews and CQC rating
Ordnance Unity Centre for Health is a GP practice in Enfield with 12,473 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). It has 3.4 full-time-equivalent qualified GPs, or 3,621 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ordnance Unity Centre for Health
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 85%, against 90% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 4th of the 7 practices in Enfield with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (65%). 98 patients answered the survey (response rate 13%).
| Survey question | Ordnance Unity Centre for Health | West and North London | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 58% | 62% | 57% |
| Easy to contact via the website | 72% | 57% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 310 responses rated the practice good or very good (England: 92%).
12,473 patients were registered at Ordnance Unity Centre for Health in September 2026, down 3.9% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 3,621 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.4 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 5.1 |
| August 2024 | 5.1 | 6.2 |
| August 2025 | 5.1 | 6.2 |
| August 2026 | 3.4 | 4.5 |
From June 2026 to August 2026 the practice recorded 5,805 appointments a month, or 465 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 56% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Ordnance Unity Centre for Health | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 465 | 469 | 510 |
| Face to face | 43% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.3% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 39.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.0% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.8% | 74.9% |
Ordnance Unity Centre for Health, 645 Hertford Road, Enfield, EN3 6ND. Phone: 020 8887 8359.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Abbey Road Surgery | 1.5 km | 74% |
| Stanhope Surgery | 1.8 km | 55% |
| Eagle House Surgery | 2.7 km | 57% |
| Medicus Select Care Blmk Ccg | 2.8 km | 15% |
| Dr Mohammed Abedi | 2.9 km | 67% |
- Chalfont Surgery (78% overall experience good)
- Dr Mohammed Abedi (67% overall experience good)
- Dr Tuljaram Patalay (78% overall experience good)
- Evergreen Surgery Limited (74% overall experience good)
- Grovelands Medical Centre (73% overall experience good)
- White Lodge Medical Practice (73% overall experience good)
How do patients rate Ordnance Unity Centre for Health?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Ordnance Unity Centre for Health as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Ordnance Unity Centre for Health?
12,473 patients were registered in September 2026, down 3.9% on a year earlier.
How many GPs does Ordnance Unity Centre for Health have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,621 patients per GP against 2,171 across England.
Are appointments at Ordnance Unity Centre for Health face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ordnance Unity Centre for Health's phone number?
020 8887 8359.