Bincote Surgery, Enfield: patient reviews and CQC rating
Bincote Surgery is a GP practice in Enfield with 6,826 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 3.2 full-time-equivalent qualified GPs, or 2,115 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bincote Surgery
Its best result against England is the share who described their last contact with the practice as good: 82%, above the England figure of 73%. Its weakest is the share who found it easy to contact the practice using the NHS App: 40%, below the England figure of 54%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 7 practices in Enfield with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (82%). 110 patients answered the survey (response rate 20%).
| Survey question | Bincote Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 82% | 75% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 54% | 57% | 58% |
| Easy to contact via the NHS App | 40% | 54% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bincote Surgery is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,826 patients were registered at Bincote Surgery in September 2026, down 1.6% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,115 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.7 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 3.2 |
| August 2024 | 3.2 | 3.2 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.2 | 3.2 |
From June 2026 to August 2026 the practice recorded 3,013 appointments a month, or 441 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 48% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Bincote Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 441 | 469 | 510 |
| Face to face | 47% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 14.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.8 years for women and 83.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% |
| Depression | 18+ yrs | 9.0% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| COPD | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.7% | 74.9% |
Bincote Surgery, 11 Bincote Road, Enfield, EN2 7RD. Phone: 020 8363 0585.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Highlands Practice | 0.8 km | 67% |
| White Lodge Medical Practice | 1.6 km | 73% |
| The Town Surgery Ltd | 1.7 km | 81% |
| Oakwood Medical Centre | 1.9 km | 78% |
| Dr Iqbal and Partners | 1.9 km | 78% |
- Dr Howard Daitz (74% overall experience good)
- Dr Malarvili Theivacumar (74% overall experience good)
- Dr Sinnadurai Thillainathan (72% overall experience good)
- Gillan House Surgery (81% overall experience good)
- The Woodberry Practice (87% overall experience good)
How do patients rate Bincote Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Bincote Surgery as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Bincote Surgery?
6,826 patients were registered in September 2026, down 1.6% on a year earlier.
What is Bincote Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does Bincote Surgery have?
3.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,115 patients per GP against 2,171 across England.
Are appointments at Bincote Surgery face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bincote Surgery's phone number?
020 8363 0585.