Park Surgery, Littlehampton: patient reviews and CQC rating

Park Surgery is a GP practice in Littlehampton with 11,235 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 4.3 full-time-equivalent qualified GPs, or 2,596 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Park Surgery

Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 30%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.

On overall experience it is 3rd of the 4 practices in Littlehampton with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (82%). 104 patients answered the survey (response rate 36%).

Survey questionPark SurgerySurrey and SussexEngland
Overall experience good77%78%77%
Easy to contact by phone61%55%57%
Easy to contact via the website68%59%58%
Easy to contact via the NHS App30%54%54%
Reception team helpful92%86%85%
Last contact good69%73%73%
Wait for appointment about right68%70%69%
Listened to well87%88%87%
Treated with care and concern86%88%86%
Confidence and trust in the clinician92%94%93%
Needs met94%91%90%

In the Friends and Family Test for July 2026, 100% of 12 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Park Surgery is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (September 2018).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

11,235 patients were registered at Park Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).

25% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,596 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.9 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.72.7
August 20244.14.1
August 20254.14.1
August 20264.34.3

From June 2026 to August 2026 the practice recorded 11,195 appointments a month, or 996 per 1,000 registered patients (England: 510). 33% were face to face (England: 63%). 66% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).

32% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

MeasurePark SurgerySurrey and SussexEngland
Appointments per 1,000 patients a month996521510
Face to face33%58%63%
Same day as booked66%45%45%
More than 28 days after booking3%6%5%
Did not attend2%4%4%

Compared with England, the practice has a higher share of patients on its registers for cancer (5.6% against 3.8%), atrial fibrillation (3.1% against 2.2%) and asthma (8.6% against 6.6%). The practice's patients live in areas with an average deprivation score of 26.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.1 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages18.2%15.2%
Depression18+ yrs16.5%14.3%
Diabetes17+ yrs9.7%7.9%
Asthma6+ yrs8.6%6.6%
CancerAll ages5.6%3.8%
Chronic kidney disease18+ yrs4.1%4.6%
Coronary heart diseaseAll ages3.9%3.0%
Atrial fibrillationAll ages3.1%2.2%
Stroke and TIAAll ages2.2%1.9%
COPDAll ages2.1%1.9%
Heart failureAll ages1.2%1.1%
DementiaAll ages1.0%0.8%
Osteoporosis50+ yrs1.0%1.2%
Epilepsy18+ yrs0.9%0.8%
Serious mental illnessAll ages0.8%1.0%
Rheumatoid arthritis16+ yrs0.8%0.8%
Peripheral arterial diseaseAll ages0.7%0.6%
Learning disabilityAll ages0.5%0.6%
Palliative careAll ages0.5%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2574.3%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.7%72.2%
Cervical screening (women aged 25 to 49)2023/2474.3%67.5%
Cervical screening (women aged 50 to 64)2023/2471.6%74.9%

89% of the practice's patients live in the BN17 postcode district, and BN16 (10%). 100% live in Arun, the council area the practice is in.

Postcode districtRegistered patientsShare
BN1710,01389%
BN161,13210%

Park Surgery, St Floras Road, Littlehampton, BN17 6BF. Phone: 01903 734999. Website: www.theparksurgery.co.uk.

Nearby practiceDistanceOverall experience good
ACF Medical Group0.5 km66%
Westcourt Medical Centre1.3 km87%
Willow Green Surgery2.9 km80%
Arundel Surgery5.5 km89%
Barn Surgery6.0 km75%

How do patients rate Park Surgery?

In the 2026 GP Patient Survey, 77% of patients described their overall experience of Park Surgery as good, against 77% across England. 61% found it easy to get through by phone.

How many patients are registered at Park Surgery?

11,235 patients were registered in September 2026, up 0.8% on a year earlier.

What is Park Surgery's CQC rating?

Good overall, published in December 2018.

How many GPs does Park Surgery have?

4.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,596 patients per GP against 2,171 across England.

Are appointments at Park Surgery face to face?

33% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Park Surgery's phone number?

01903 734999.

Related Posts

Cite this page

<a href="https://localgps.co.uk/littlehampton/park-surgery">https://localgps.co.uk/littlehampton/park-surgery</a>