Forest Medical Group, Leicester: patient reviews and CQC rating
Forest Medical Group is a GP practice in Leicester with 17,629 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). It has 6.0 full-time-equivalent qualified GPs, or 2,951 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Forest Medical Group
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 43rd of the 79 practices in Leicester with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (82%). 121 patients answered the survey (response rate 32%).
| Survey question | Forest Medical Group | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 44% | 51% | 57% |
| Easy to contact via the website | 56% | 51% | 58% |
| Easy to contact via the NHS App | 53% | 51% | 54% |
| Reception team helpful | 83% | 82% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 74% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 58 responses rated the practice good or very good (England: 92%).
17,629 patients were registered at Forest Medical Group in September 2026, up 1.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 2,951 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 3.0 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 14.0 |
| August 2024 | 6.8 | 15.9 |
| August 2025 | 6.3 | 12.9 |
| August 2026 | 6.0 | 12.6 |
From June 2026 to August 2026 the practice recorded 8,278 appointments a month, or 470 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 29% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Forest Medical Group | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 470 | 550 | 510 |
| Face to face | 89% | 72% | 63% |
| Same day as booked | 29% | 41% | 45% |
| More than 28 days after booking | 12% | 7% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%) and palliative or supportive care needs (0.9% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%), peripheral arterial disease (0.4% against 0.6%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 8.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.8% | 14.3% |
| High blood pressure | All ages | 15.0% | 15.2% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.4% | 74.9% |
Forest Medical Group, Warren Lane, Leicester Forest East, Leicester, LE3 3LW. Phone: 0116 289 8111.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Llr Sas Provider | 2.2 km | -9700% |
| Oakmeadow Surgery - RA Leach | 3.1 km | 49% |
| Hockley Farm Medical Practice | 3.2 km | 58% |
| Ratby Medical Centre | 3.4 km | 76% |
| Enderby Medical Centre | 3.7 km | 86% |
- Enderby Medical Centre (86% overall experience good)
- Kingsway Surgery (45% overall experience good)
- Limes Medical Centre (86% overall experience good)
How do patients rate Forest Medical Group?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Forest Medical Group as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at Forest Medical Group?
17,629 patients were registered in September 2026, up 1.9% on a year earlier.
How many GPs does Forest Medical Group have?
6.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,951 patients per GP against 2,171 across England.
Are appointments at Forest Medical Group face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Forest Medical Group's phone number?
0116 289 8111.