Thornton Lodge Surgery, Huddersfield: patient reviews and CQC rating
Thornton Lodge Surgery is a GP practice in Huddersfield with 2,788 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 1.3 full-time-equivalent qualified GPs, or 2,134 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thornton Lodge Surgery
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 37%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 25th of the 33 practices in Huddersfield with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (56%). 72 patients answered the survey (response rate 9%).
| Survey question | Thornton Lodge Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 54% | 53% | 57% |
| Easy to contact via the website | 48% | 54% | 58% |
| Easy to contact via the NHS App | 39% | 52% | 54% |
| Reception team helpful | 76% | 84% | 85% |
| Last contact good | 68% | 70% | 73% |
| Wait for appointment about right | 37% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 69% of 45 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Thornton Lodge Surgery is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,788 patients were registered at Thornton Lodge Surgery in September 2026, down 4.6% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 2,134 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 2,083 appointments a month, or 747 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 29% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Thornton Lodge Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 747 | 579 | 510 |
| Face to face | 80% | 66% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.7% against 7.9%). It has a lower share for atrial fibrillation (0.3% against 2.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 42.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.3 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.7% | 7.9% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| COPD | All ages | 0.6% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 48.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 38.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.8% | 74.9% |
Thornton Lodge Surgery, 60 Thornton Lodge Road, Huddersfield, HD1 3SB. Phone: 01484 512233. Website: www.thorntonlodgesurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lockwood Surgery | 0.6 km | 67% |
| Meltham Road Surgery | 0.7 km | 77% |
| Paddock and Longwood Family Practice | 0.8 km | 71% |
| Crosland Moor Surgery | 0.9 km | 83% |
| The Whitehouse Centre | 1.0 km | 85% |
- Crosland Moor Surgery (83% overall experience good)
- Fieldhead Surgery (74% overall experience good)
- Lockwood Surgery (67% overall experience good)
- Meltham Road Surgery (77% overall experience good)
- New Street and Netherton Group Practice (84% overall experience good)
- Newsome Surgery Ltd (66% overall experience good)
- Paddock and Longwood Family Practice (71% overall experience good)
How do patients rate Thornton Lodge Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Thornton Lodge Surgery as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Thornton Lodge Surgery?
2,788 patients were registered in September 2026, down 4.6% on a year earlier.
What is Thornton Lodge Surgery's CQC rating?
Good overall, published in March 2019.
How many GPs does Thornton Lodge Surgery have?
1.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,134 patients per GP against 2,171 across England.
Are appointments at Thornton Lodge Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thornton Lodge Surgery's phone number?
01484 512233.