Westbourne Surgery, Huddersfield: patient reviews and CQC rating
Westbourne Surgery is a GP practice in Huddersfield with 4,441 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 2.1 full-time-equivalent qualified GPs, or 2,149 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Westbourne Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 2nd of the 33 practices in Huddersfield with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (92%). 84 patients answered the survey (response rate 26%).
| Survey question | Westbourne Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 95% | 76% | 77% |
| Easy to contact by phone | 92% | 53% | 57% |
| Easy to contact via the website | 72% | 54% | 58% |
| Easy to contact via the NHS App | 49% | 52% | 54% |
| Reception team helpful | 99% | 84% | 85% |
| Last contact good | 94% | 70% | 73% |
| Wait for appointment about right | 89% | 70% | 69% |
| Listened to well | 94% | 87% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 88% of 116 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Westbourne Surgery is Good, published in October 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,441 patients were registered at Westbourne Surgery in September 2026, up 1.2% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 2,149 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.0 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 2.9 |
| August 2024 | 1.8 | 2.7 |
| August 2025 | 1.0 | 1.6 |
| August 2026 | 2.1 | 2.8 |
From June 2026 to August 2026 the practice recorded 2,395 appointments a month, or 539 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 40% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Westbourne Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 539 | 579 | 510 |
| Face to face | 81% | 66% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), asthma (8.7% against 6.6%) and depression (17.5% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%) and chronic kidney disease (3.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 20.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.5% | 14.3% |
| High blood pressure | All ages | 17.0% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
Westbourne Surgery, 11A St James Road, Huddersfield, HD1 4QR. Phone: 01484 505007. Website: www.westbournesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Sukhdeep Singh Gujral | 0.2 km | 83% |
| Lindley Group Practice | 0.8 km | 82% |
| Rose Medical Practice | 1.0 km | 95% |
| Greenhead Family Doctors | 1.0 km | 90% |
| Paddock and Longwood Family Practice | 1.0 km | 71% |
- Birkby Health Centre (89% overall experience good)
- Croft Medical Centre (66% overall experience good)
- Dr Anuj Handa (84% overall experience good)
- Dr Sukhdeep Singh Gujral (83% overall experience good)
- Lindley Group Practice (82% overall experience good)
- Lindley Village Surgery (75% overall experience good)
- The Grange Group Practice (79% overall experience good)
- The Nook Surgery (59% overall experience good)
- Woodhouse Hill Surgery (59% overall experience good)
How do patients rate Westbourne Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Westbourne Surgery as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Westbourne Surgery?
4,441 patients were registered in September 2026, up 1.2% on a year earlier.
What is Westbourne Surgery's CQC rating?
Good overall, published in October 2018.
How many GPs does Westbourne Surgery have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,149 patients per GP against 2,171 across England.
Are appointments at Westbourne Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Westbourne Surgery's phone number?
01484 505007.