The Whitehouse Centre, Huddersfield: patient reviews and CQC rating
The Whitehouse Centre is a GP practice in Huddersfield with 1,632 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). It has 1.2 full-time-equivalent qualified GPs, or 1,330 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Whitehouse Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 87%, against 87% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 11th of the 33 practices in Huddersfield with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (87%). 59 patients answered the survey (response rate 9%).
| Survey question | The Whitehouse Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 76% | 53% | 57% |
| Easy to contact via the website | 58% | 54% | 58% |
| Easy to contact via the NHS App | 70% | 52% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 82% | 70% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 86% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
1,632 patients were registered at The Whitehouse Centre in September 2026, down 11.6% on a year earlier (England: down 1.1%).
1% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 1,330 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.9 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.2 | 1.2 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 1,424 appointments a month, or 872 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 31% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Whitehouse Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 872 | 579 | 510 |
| Face to face | 63% | 66% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.8% against 1.0%) and depression (20.7% against 14.3%). It has a lower share for dementia (0.0% against 0.8%), chronic kidney disease (0.3% against 4.6%) and atrial fibrillation (0.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 40.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.7% | 14.3% |
| High blood pressure | All ages | 3.6% | 15.2% |
| Diabetes | 17+ yrs | 3.5% | 7.9% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Serious mental illness | All ages | 2.8% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| COPD | All ages | 0.7% | 1.9% |
| Cancer | All ages | 0.6% | 3.8% |
| Coronary heart disease | All ages | 0.6% | 3.0% |
| Learning disability | All ages | 0.3% | 0.6% |
| Chronic kidney disease | 18+ yrs | 0.3% | 4.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Heart failure | All ages | 0.1% | 1.1% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Dementia | All ages | 0.0% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 28.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 40.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.5% | 74.9% |
The Whitehouse Centre, Princess Royal Health Centre, Greenhead Road, Huddersfield, HD1 4EW. Phone: 01484 301911.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rose Medical Practice | 0.3 km | 95% |
| Greenhead Family Doctors | 0.3 km | 90% |
| Thornton Lodge Surgery | 1.0 km | 73% |
| The University Health Centre | 1.0 km | 88% |
| Dr Sukhdeep Singh Gujral | 1.1 km | 83% |
- Dalton Surgery (73% overall experience good)
- Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan (73% overall experience good)
- Greenhead Family Doctors (90% overall experience good)
- Rose Medical Practice (95% overall experience good)
- The Almondbury Surgery (73% overall experience good)
- The Junction Surgery (82% overall experience good)
- The University Health Centre (88% overall experience good)
How do patients rate The Whitehouse Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of The Whitehouse Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at The Whitehouse Centre?
1,632 patients were registered in September 2026, down 11.6% on a year earlier.
How many GPs does The Whitehouse Centre have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,330 patients per GP against 2,171 across England.
Are appointments at The Whitehouse Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Whitehouse Centre's phone number?
01484 301911.