Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan, Huddersfield: patient reviews and CQC rating
Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan is a GP practice in Huddersfield with 9,131 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 5.5 full-time-equivalent qualified GPs, or 1,674 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan
Its best result against England is the share who said they were treated with care and concern: 95%, above the England figure of 86%. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 24th of the 33 practices in Huddersfield with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (72%). 91 patients answered the survey (response rate 25%).
| Survey question | Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 40% | 53% | 57% |
| Easy to contact via the website | 40% | 54% | 58% |
| Easy to contact via the NHS App | 37% | 52% | 54% |
| Reception team helpful | 73% | 84% | 85% |
| Last contact good | 53% | 70% | 73% |
| Wait for appointment about right | 49% | 70% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 95% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 140 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan is Good, published in October 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,131 patients were registered at Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan in September 2026, down 2.5% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 1,674 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.5 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 5.3 |
| August 2024 | 5.3 | 7.4 |
| August 2025 | 4.8 | 6.4 |
| August 2026 | 5.5 | 8.4 |
From June 2026 to August 2026 the practice recorded 5,687 appointments a month, or 623 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 34% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 623 | 579 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), peripheral arterial disease (1.0% against 0.6%) and depression (20.1% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% |
| High blood pressure | All ages | 19.9% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 9.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.6% | 74.9% |
Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan, Waterloo Health Centre, Wakefield Road, Waterloo, Huddersfield, HD5 9XP. Phone: 01484 500977. Website: www.thewaterloopractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dalton Surgery | 0.9 km | 73% |
| The Junction Surgery | 1.5 km | 82% |
| The Almondbury Surgery | 1.8 km | 73% |
| Lepton & Kirkheaton Surgeries | 2.2 km | 77% |
| The University Health Centre | 2.5 km | 88% |
- Dalton Surgery (73% overall experience good)
- Greenhead Family Doctors (90% overall experience good)
- Rose Medical Practice (95% overall experience good)
- The Almondbury Surgery (73% overall experience good)
- The Junction Surgery (82% overall experience good)
- The University Health Centre (88% overall experience good)
- The Whitehouse Centre (85% overall experience good)
How do patients rate Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan?
9,131 patients were registered in September 2026, down 2.5% on a year earlier.
What is Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan's CQC rating?
Good overall, published in October 2019.
How many GPs does Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan have?
5.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,674 patients per GP against 2,171 across England.
Are appointments at Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Nazareth, Dr Hameed, Dr Frankland and Dr Ihsan's phone number?
01484 500977.