Croft Medical Centre, Huddersfield: patient reviews and CQC rating
Croft Medical Centre is a GP practice in Huddersfield with 6,829 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 1.0 full-time-equivalent qualified GPs, or 6,829 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Croft Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 52%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 31st of the 33 practices in Huddersfield with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (71%). 102 patients answered the survey (response rate 9%).
| Survey question | Croft Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 46% | 53% | 57% |
| Easy to contact via the website | 60% | 54% | 58% |
| Easy to contact via the NHS App | 55% | 52% | 54% |
| Reception team helpful | 70% | 84% | 85% |
| Last contact good | 63% | 70% | 73% |
| Wait for appointment about right | 52% | 70% | 69% |
| Listened to well | 74% | 87% | 87% |
| Treated with care and concern | 75% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 85% | 90% | 90% |
In the Friends and Family Test for July 2026, 85% of 278 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Croft Medical Centre is Good, published in December 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,829 patients were registered at Croft Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 6,829 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.8 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 5,438 appointments a month, or 796 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 35% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
19% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Croft Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 796 | 579 | 510 |
| Face to face | 81% | 66% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (15.9% against 7.9%), serious mental illness (1.5% against 1.0%) and asthma (8.0% against 6.6%). It has a lower share for atrial fibrillation (0.6% against 2.2%), cancer (1.4% against 3.8%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 41.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 15.9% | 7.9% |
| High blood pressure | All ages | 10.8% | 15.2% |
| Depression | 18+ yrs | 9.7% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Cancer | All ages | 1.4% | 3.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| COPD | All ages | 0.7% | 1.9% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 46.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 38.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.6% | 74.9% |
Croft Medical Centre, 5 Cobcroft Road, Huddersfield, HD2 2RU. Phone: 01484 440840. Website: www.croftmedcentrehudds.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Grange Group Practice | 0.4 km | 79% |
| Dr Anuj Handa | 0.7 km | 84% |
| Birkby Health Centre | 1.0 km | 89% |
| Woodhouse Hill Surgery | 1.2 km | 59% |
| Greenhead Family Doctors | 1.2 km | 90% |
- Birkby Health Centre (89% overall experience good)
- Dr Anuj Handa (84% overall experience good)
- Dr Sukhdeep Singh Gujral (83% overall experience good)
- Lindley Group Practice (82% overall experience good)
- Lindley Village Surgery (75% overall experience good)
- The Grange Group Practice (79% overall experience good)
- The Nook Surgery (59% overall experience good)
- Westbourne Surgery (95% overall experience good)
- Woodhouse Hill Surgery (59% overall experience good)
How do patients rate Croft Medical Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Croft Medical Centre as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Croft Medical Centre?
6,829 patients were registered in September 2026, down 1.4% on a year earlier.
What is Croft Medical Centre's CQC rating?
Good overall, published in December 2022.
How many GPs does Croft Medical Centre have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 6,829 patients per GP against 2,171 across England.
Are appointments at Croft Medical Centre face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Croft Medical Centre's phone number?
01484 440840.