Crosland Moor Surgery, Huddersfield: patient reviews and CQC rating
Crosland Moor Surgery is a GP practice in Huddersfield with 3,846 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 2.0 full-time-equivalent qualified GPs, or 1,923 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Crosland Moor Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 56%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 14th of the 33 practices in Huddersfield with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (76%). 76 patients answered the survey (response rate 20%).
| Survey question | Crosland Moor Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 83% | 76% | 77% |
| Easy to contact by phone | 78% | 53% | 57% |
| Easy to contact via the website | 62% | 54% | 58% |
| Easy to contact via the NHS App | 61% | 52% | 54% |
| Reception team helpful | 80% | 84% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 56% | 70% | 69% |
| Listened to well | 84% | 87% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 83% of 65 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Crosland Moor Surgery is Good, published in June 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,846 patients were registered at Crosland Moor Surgery in September 2026, down 3.1% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,923 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,644 appointments a month, or 687 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 39% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
19% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Crosland Moor Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 687 | 579 | 510 |
| Face to face | 71% | 66% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.2% against 7.9%), stroke or TIA (2.6% against 1.9%) and coronary heart disease (4.1% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 36.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.9% | 14.3% |
| High blood pressure | All ages | 17.2% | 15.2% |
| Diabetes | 17+ yrs | 12.2% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Cancer | All ages | 3.7% | 3.8% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Crosland Moor Surgery, 11 Park Road West, Crosland Moor, Huddersfield, HD4 5RX. Phone: 01484 642020. Website: www.croslandmoorsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Paddock and Longwood Family Practice | 0.5 km | 71% |
| Thornton Lodge Surgery | 0.9 km | 73% |
| Meltham Road Surgery | 1.1 km | 77% |
| Lockwood Surgery | 1.1 km | 67% |
| New Street and Netherton Group Practice | 1.3 km | 84% |
- Fieldhead Surgery (74% overall experience good)
- Lockwood Surgery (67% overall experience good)
- Meltham Road Surgery (77% overall experience good)
- New Street and Netherton Group Practice (84% overall experience good)
- Newsome Surgery Ltd (66% overall experience good)
- Paddock and Longwood Family Practice (71% overall experience good)
- Thornton Lodge Surgery (73% overall experience good)
How do patients rate Crosland Moor Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Crosland Moor Surgery as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at Crosland Moor Surgery?
3,846 patients were registered in September 2026, down 3.1% on a year earlier.
What is Crosland Moor Surgery's CQC rating?
Good overall, published in June 2017.
How many GPs does Crosland Moor Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,923 patients per GP against 2,171 across England.
Are appointments at Crosland Moor Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Crosland Moor Surgery's phone number?
01484 642020.