New Street and Netherton Group Practice, Huddersfield: patient reviews and CQC rating
New Street and Netherton Group Practice is a GP practice in Huddersfield with 8,584 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 4.0 full-time-equivalent qualified GPs, or 2,132 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about New Street and Netherton Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 74%, below the England figure of 86%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 13th of the 33 practices in Huddersfield with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (91%). 88 patients answered the survey (response rate 26%).
| Survey question | New Street and Netherton Group Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 75% | 53% | 57% |
| Easy to contact via the website | 55% | 54% | 58% |
| Easy to contact via the NHS App | 65% | 52% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 86% | 70% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 83% | 87% | 87% |
| Treated with care and concern | 74% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
CQC's overall rating for New Street and Netherton Group Practice is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,584 patients were registered at New Street and Netherton Group Practice in September 2026, up 1.1% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,132 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 3.3 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 4.0 | 4.0 |
| August 2025 | 4.0 | 4.8 |
| August 2026 | 4.0 | 5.1 |
From June 2026 to August 2026 the practice recorded 6,373 appointments a month, or 742 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 47% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | New Street and Netherton Group Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 742 | 579 | 510 |
| Face to face | 52% | 66% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.4% against 0.6%), osteoporosis (2.5% against 1.2%) and palliative or supportive care needs (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 17.8% | 14.3% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Peripheral arterial disease | All ages | 1.4% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.9% | 74.9% |
New Street and Netherton Group Practice, New Street Surgery, 21 New St, Milnsbridge, Huddersfield, HD3 4LB. Phone: 01484 651622. Website: www.thenewstreetsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crosland Moor Surgery | 1.3 km | 83% |
| Paddock and Longwood Family Practice | 1.6 km | 71% |
| Fieldhead Surgery | 1.7 km | 74% |
| Lindley Group Practice | 2.0 km | 82% |
| Westbourne Surgery | 2.1 km | 95% |
- Crosland Moor Surgery (83% overall experience good)
- Fieldhead Surgery (74% overall experience good)
- Lockwood Surgery (67% overall experience good)
- Meltham Road Surgery (77% overall experience good)
- Newsome Surgery Ltd (66% overall experience good)
- Paddock and Longwood Family Practice (71% overall experience good)
- Thornton Lodge Surgery (73% overall experience good)
How do patients rate New Street and Netherton Group Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of New Street and Netherton Group Practice as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at New Street and Netherton Group Practice?
8,584 patients were registered in September 2026, up 1.1% on a year earlier.
What is New Street and Netherton Group Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does New Street and Netherton Group Practice have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,132 patients per GP against 2,171 across England.
Are appointments at New Street and Netherton Group Practice face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is New Street and Netherton Group Practice's phone number?
01484 651622.