Drs Assadourian, Andrews and Pizzotti, Hook: patient reviews and CQC rating
Drs Assadourian, Andrews and Pizzotti is a GP practice in Hook with 13,338 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 6.5 full-time-equivalent qualified GPs, or 2,042 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Assadourian, Andrews and Pizzotti
Its best result against England is the share who said their needs were met at their last appointment: 97%, above the England figure of 90%. Its result closest to England is the share who found the reception and administrative team helpful: 86%, against 85% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
60% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (83%). 105 patients answered the survey (response rate 32%).
| Survey question | Drs Assadourian, Andrews and Pizzotti | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 80% | 74% | 77% |
| Easy to contact by phone | 60% | 52% | 57% |
| Easy to contact via the website | 63% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 51% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 77% | 70% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 144 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Drs Assadourian, Andrews and Pizzotti is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,338 patients were registered at Drs Assadourian, Andrews and Pizzotti in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 2,042 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 3.1 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 5.9 |
| August 2024 | 5.5 | 6.6 |
| August 2025 | 6.1 | 7.1 |
| August 2026 | 6.5 | 6.5 |
From June 2026 to August 2026 the practice recorded 8,344 appointments a month, or 626 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Drs Assadourian, Andrews and Pizzotti | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 626 | 526 | 510 |
| Face to face | 47% | 58% | 63% |
| Same day as booked | 55% | 43% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.8% against 3.8%), osteoporosis (1.8% against 1.2%) and atrial fibrillation (2.8% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.5% against 1.0%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 7.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.0 years for women and 83.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Drs Assadourian, Andrews and Pizzotti, The Odiham Health Centre, Deer Park View, Odiham, Hook, RG29 1JY. Phone: 01256 702371. Website: www.odihamhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crondall New Surgery | 6.1 km | 73% |
| Whitewater Health | 6.4 km | 62% |
| Richmond Surgery | 7.1 km | 78% |
| Fleet Medical Centre | 7.4 km | 68% |
| Chineham Medical Practice | 9.0 km | 78% |
- Bramblys Grange Medical Practice (62% overall experience good)
- Crown Heights Medical Centre (59% overall experience good)
How do patients rate Drs Assadourian, Andrews and Pizzotti?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Drs Assadourian, Andrews and Pizzotti as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Drs Assadourian, Andrews and Pizzotti?
13,338 patients were registered in September 2026, down 0.0% on a year earlier.
What is Drs Assadourian, Andrews and Pizzotti's CQC rating?
Good overall, published in April 2017.
How many GPs does Drs Assadourian, Andrews and Pizzotti have?
6.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,042 patients per GP against 2,171 across England.
Are appointments at Drs Assadourian, Andrews and Pizzotti face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Assadourian, Andrews and Pizzotti's phone number?
01256 702371.