Chineham Medical Practice, Basingstoke: patient reviews and CQC rating
Chineham Medical Practice is a GP practice in Basingstoke with 18,414 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 7.6 full-time-equivalent qualified GPs, or 2,425 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chineham Medical Practice
Its best result against England is the share who said they were treated with care and concern: 92%, against 86% across England. Its weakest is the share who found it easy to get through to the practice by phone: 38%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 2nd of the 6 practices in Basingstoke with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (67%). 99 patients answered the survey (response rate 29%).
| Survey question | Chineham Medical Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 78% | 74% | 77% |
| Easy to contact by phone | 38% | 52% | 57% |
| Easy to contact via the website | 63% | 55% | 58% |
| Easy to contact via the NHS App | 55% | 51% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 65% | 70% | 73% |
| Wait for appointment about right | 66% | 65% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
CQC's overall rating for Chineham Medical Practice is Good, published in August 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,414 patients were registered at Chineham Medical Practice in September 2026, up 1.8% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 2,425 patients per GP, more than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 4.4 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.1 | 9.1 |
| August 2024 | 7.7 | 9.6 |
| August 2025 | 6.9 | 9.0 |
| August 2026 | 7.6 | 9.3 |
From June 2026 to August 2026 the practice recorded 11,338 appointments a month, or 616 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 64% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Chineham Medical Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 616 | 526 | 510 |
| Face to face | 37% | 58% | 63% |
| Same day as booked | 64% | 43% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (17.6% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), heart failure (0.4% against 1.1%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.6% | 14.3% |
| High blood pressure | All ages | 11.5% | 15.2% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 3.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.9% | 74.9% |
Chineham Medical Practice, Reading Road, Chineham, Basingstoke, RG24 8ND. Phone: 01256 479244. Website: www.chinehamsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Shakespeare Road Medical Centre | 2.0 km | 66% |
| Crown Heights Medical Centre | 3.1 km | 59% |
| Bramblys Grange Medical Practice | 3.1 km | 62% |
| Clift Surgery Partners | 4.8 km | 84% |
| Camrose, Gillies and Hackwood Partnership | 6.2 km | 49% |
- Clift Surgery Partners (84% overall experience good)
- Whitewater Health (62% overall experience good)
How do patients rate Chineham Medical Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Chineham Medical Practice as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Chineham Medical Practice?
18,414 patients were registered in September 2026, up 1.8% on a year earlier.
What is Chineham Medical Practice's CQC rating?
Good overall, published in August 2019.
How many GPs does Chineham Medical Practice have?
7.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,425 patients per GP against 2,171 across England.
Are appointments at Chineham Medical Practice face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chineham Medical Practice's phone number?
01256 479244.